you recently travelled on the local bus service in your town. You think the driver drove badly and was rude to the passengers. Write a letter to the manager of the local bus service. In your letter introduce yourself and say when the incident happened describe what you saw and heard say what you would like the bus company to do about it You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam, I am writing with regard to the unacceptable behaviour of one of your staff members. I am Arash, a resident of 22th Avenue. I have been using your

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service since 2012, and until now I was totally satisfied with your company because of its professional discipline. Yesterday,

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, one of your

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drivers who seemed to be drunk, put all of us in a dangerous situation by his lack of consciousness.

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, when one of the passengers asked him politely to stop the

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, his attitude toward her request was completely rude. He told an old woman to jump out of the

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if she was not comfortable with his way of driving. I strongly recommend you fire

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person because he is clearly a threat to your reputation, let alone the fact that he could seriously endanger people's lives. I look forward to the problem being addressed as soon as possible. Yours Faithfully, Arash Abbasi