Question: Write a letter to a company asking for a refund for something you bought from them online. In your letter: Describe the item you bought Outline what the problem is Explain why you want a refund Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
Dear Sir or Madam,
I am writing to request a refund for skincare products that I bought online from your
website
.
I order
a set of skincare products with toner, serum and moisturizer online from your Wrong verb form
ordered
website
a week ago. However
, I have not received any email from your company to inform the progress of my order
Change preposition
for
since
a week. I tried to look up my Change preposition
for
order
online on your website
, however
the Add a comma
however,
order
status stayed pending. Also
, I have sent two email
to your customer service department to inquire about my skincare Change to a plural noun
emails
order
and haven't heard back from your company. I am disappointed about the sevice
your company Correct your spelling
service
had
delivered, it is far below what you claim Wrong verb form
has
in
your Change preposition
on
website
that order
will be delivered in one week and prompt action will be taken to assist the customers. As a result
, I have no idea wherether
my products will be delivered or not and my money has been cut off from Correct your spelling
whether
the
bank account. Change the word
my
Therefore
, I request that you cancel my order
and provide a full refund includes
Wrong verb form
including
shipping
fee. And I assume that the Correct article usage
the shipping
order
is still pending and it shoud
not be Correct your spelling
should
enroute
for delivery.
Please reply to my request at your earliest convenience.
Correct your spelling
en route
Correct the word
Yours
Your
faithfully,
Peter SueCorrect your spelling
Yours
Submitted by thanhvan230688 on
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Coherence and Cohesion
Ensure clear paragraphing with each paragraph containing a unique idea. A stronger connection between ideas using cohesive devices could further improve the score.
Coherence and Cohesion
The letter should begin and end appropriately, following conventions for a formal letter. This has been done satisfactorily.
Task Achievement
Task response requires addressing all prompts fully. Make sure to describe the item accurately, outline the problem, and explain the need for a refund. More details on the item itself could enhance the response.
Task Achievement
Maintain a consistent formal tone throughout the letter. Ensure that you express your concerns respectfully and professionally when requesting a refund.
Use cohesive linking words accurately and appropriately
Linking words are very important in your essay.
To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.
Almost every sentence in your essay should have a linking word of some sort.
In fact, the only sentences that can omit linking words are your background sentence and thesis.
Linking word examples:
- firstly
- secondly
- thirdly
- in additional
- moreover
- also
- for example
- for instance
- therefore
- however
- although
- even though
- despite