Write a letter to a company asking for a refund for something you bought from them online. In your letter: Describe the item you bought Outline what the problem is Explain why you want a refund Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
I am writing
this
letter to express my dissatisfaction with Asus
Correct article usage
the Asus
laptop
. I bought a number of items online but it was a bad experience. I bought the laptop
Change preposition
apply
from
Change preposition
apply
last
week. It was working for 3-4 hours after I turned on this
laptop
but suddenly it created a problem. I called customer care but they told me after updating it would be okay. But it still creates trouble after updating the new version.
During the presentation, my all files were deleted and it was not a great experience for me. After that, I checked the bad reviews about this
laptop
manufacturer.I spent $1500 on this
laptop
which is a loss for me. I am expecting that you will refund me all the amount including the service charges. I look forward to hearing from you
Yours faithfully
PreetSubmitted by gurpreetk443 on
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coherence cohesion
The letter lacks a clear introduction, development, and conclusion, which are required for a higher coherence and cohesion score. Consider structuring the letter with an appropriate opening statement, followed by a paragraph for each key point, and a clear closing paragraph.
task achievement
There is an attempt to address the task prompts, but the response lacks detail and specificity about the item purchased and the problems faced. To improve, provide a clear description of the item, a more detailed outline of the issues, and a reasoned explanation as to why a refund is warranted.
coherence cohesion
Ensure that each paragraph presents a single idea to improve readability and organization.
task achievement
The writing tone is somewhat suitable, but it could be enhanced by providing evidence of the issue, such as dates and specifics, and by using a more formally structured request for a refund.
The Greeting
Depending on the style and aim of the letter, you will need to adapt your greeting.
Always start an informal letter in the ways:
- Dear + name
- Hi / Hello + name
‘Dear...’ is more appropriate, so stick with this.
For a formal letter there are two options for the greeting:
- Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
- Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.