You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter ● describe the problem with the equipment ● explain what happened when you phoned the shop ● say what you would like the manager to do.
Dear Sir/Madam,
I am writing
this
letter to complain about the malfunctioning of a product and poor customer service at your store.
I am a regular customer of your store and few
weeks ago I bought an air fryer. In the beginning, it was working perfectly, but after some days it was not functioning properly. The problem I am facing with the product is that it does not maintain temperature.
As soon as Change the article
a few
come
across the problem, I made a call to the store and none of your employees Wrong verb form
came
were
ready to help. My call has been put on Change the verb form
was
a
hold for more than 30 minutes and they keep transferring to Correct article usage
apply
another members
of staff. Replace the adjective
another member
other members
This
act was repeated every time I made a call to solve my problem.
Now, I would like you to consider into
Change preposition
apply
this
matter yourself and please help me out with available
possible Add an article
an available
the available
solution
. Please let me know Fix the agreement mistake
solutions
either
my equipment could be repaired under warranties, or I would like to request a refund for my purchase.
I look forward to hearing from you,
Correct word choice
whether
Your
faithfully
Correct the word
Yours
Sehbaz
SinghCorrect your spelling
Shahbaz
Submitted by sehbazsingh0001 on
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Coherence & Cohesion
Improve the logical structure by ensuring clear transitions and connections between paragraphs for smoother flow.
Coherence & Cohesion
Consider using more varied sentence structures and connectors for enhanced coherence.
Task Achievement
Provide more detail when describing the problem and the resolution you expect, which can help achieve fuller task achievement.
Task Achievement
Ensure the tone is consistent and appropriately formal throughout the letter.
Use cohesive linking words accurately and appropriately
Linking words are very important in your essay.
To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.
Almost every sentence in your essay should have a linking word of some sort.
In fact, the only sentences that can omit linking words are your background sentence and thesis.
Linking word examples:
- firstly
- secondly
- thirdly
- in additional
- moreover
- also
- for example
- for instance
- therefore
- however
- although
- even though
- despite