You ordered an item from an online store and it has arrived damaged. Write a letter to the retailer to complain. In the letter: - Explain why you are unhappy - Request a refund - Make arrangements to return the damaged item

#item #store #retailer #request #refund #arrangements

Dear Sir/Madam, I am writing

this

letter to complain about the

last

camera

I purchased from your

store

On 14 of October I purchased the

camera

after a long wait of two weeks. I am a constant customer of your

store

I have been purchasing many products from your

store

, in

this

case, I surprised when I received the package the

camera

damaged the equipment is unable to fix it

moreover

, the

camera

was not the same brand as I ordered online it was extremely different and

also

I ordered a bag for the

camera

and still not delivered. I would like to request you take action on

this

matter and kindly I ask you to refund my money as your policy if the products are damaged should I refund my money

moreover

, I want to cancel the bag that has still yet not delivered. I am going to reverse courier for the damaged

camera

to your

store

so kindly I ask you to pay charges for me

whin

Correct your spelling

within

show examples

24 hours. Yours sincerely,

Submitted by luhana.chii on Tue Dec 19 2023

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coherence cohesion

Make sure each paragraph presents a distinct idea or point. The current structure combines multiple points in a single paragraph.

coherence cohesion

Try to logically organize your complaint by first stating the issue, then the request for a refund, followed by the return arrangements, giving each a clear paragraph of its own.

task achievement

Fully address all three bullet points in the task, ensuring that each request is given adequate explanation and detail.

task achievement

Maintain a polite and formal tone throughout the letter; avoid using phrases that might come across as too casual or commanding.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

firstly
secondly
thirdly
in additional
moreover
also
for example
for instance
therefore
however
although
even though
despite

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4Linking words
meeting the goal of 7 or more
2Word repetition
meeting the goal of 3 or fewer
1Grammar mistakes
 

5 paragraphs

173 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

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Topic Vocabulary:

I am writing to express my disappointment
I regret to inform you that
I am dissatisfied with the item I received
The item arrived damaged
The product is in unsatisfactory condition
I expected better quality
I would like to request a refund
I kindly ask for your assistance in resolving this matter
I would appreciate it if you could provide instructions
I suggest arranging a pick-up service
I expect a prompt response and resolution
I hope for a satisfactory outcome

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You ordered an item from an online store and it has arrived damaged. Write a letter to the retailer to complain. In the letter: - Explain why you are unhappy - Request a refund - Make arrangements to return the damaged item

Use cohesive linking words accurately and appropriately

Ultimate Speaking practice for IELTS

Nowadays many people choose to be self-employed, rather than to work for a company or organization. Why might this be the case? What could be the disadvantages of being self-employed?

In many countries, smoking is now illegal in public places. Many people believe that such a ban is justified. Do you agree or disagree?

The number of children that read for fun has dropped dramatically in recent years. What are the reasons for this? How can we encourage children to read more? (Write at least 250 words.)

Freshwater has always been a limited resource in some parts of the world. Today, however, growing worldwide demand has made this a global problem. What are the causes of this increased demand, and what measures could governments and individuals take to respond to this problem?

The rise of social media has affected personal relationships and society as a whole. Do the advantages of using social media for communication outweigh the disadvantages?

Essentional vocabulary list for IELTS Writing 7+