IELTS Writing Correction Service /
Writing Samples /
Band 2

Write an email to the customer care of the website in about 150-200. Your email should do the following things: Describe the details of the product including the date and time of the order and delivery. Mention how it was not similar to the product you ordered and the problems you came across. State how you would like the representative to resolve the issue you have faced.

#email #customer #care #website #product #date #time #delivery #representative
Dear Sir/Madam, I am writing
you
Change preposition
to you
show examples
 to express my dissatisfaction with the
product
. I ordered online on 25th December 2023 and I got
this
 yesterday at 6.30 PM. I found that
product
 quality and closer are not good. It doesn't look like that on the website. The
product
 is red
colored
Change the spelling
coloured
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 full dresses with matching bag
Furthermore
, it is too costly from other
product
. I bought
this
 for my sister's wedding next month and I wanted to wear traditional Indian wear.
Additionally
, an altercation in
this
 dress is handwork and digne which is made by uniqueness of
this
product
 which is clearly showing online but after delivery. I have seen colors are very different not as per the website
also
 digine and quality of the material are very bad on
company
Correct article usage
the company
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 side it is mentioned that Mertreil is pure Jorgert material. I had drop mail to your company
as well as
 customer care. but I didn't get
proper
Correct article usage
a proper
show examples
responded
Replace the word
response
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. I wanted to return
this
product
 and refund my money.
this
 is
very
Correct article usage
a very
show examples
 bad
exproes
Correct your spelling
experience
 with your company. Please resolve
this
 issue as soon as possible. I look forward to your
Correct your spelling
response
rwaponse
Correct your spelling
response
, Regards, Akanksha Tiwari
Submitted by t.akanksha.mba on

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Task Achievement
Your introduction should clearly present the purpose of the email, which you have done to a minimal extent. Ensure your conclusion offers a restatement of the issue and your desired resolution to solidify your position.
Coherence & Cohesion
The letter lacks a coherent flow of ideas and appears disjointed. Improve the logical structure by organizing your thoughts into clear paragraphs, each with a single idea and appropriate transitions to guide the reader.
Task Achievement
Support your main points by providing specific examples and details about the unsatisfactory product. Expand on the product's discrepancies with what was advertised, and how they failed to meet your expectations.
Coherence & Cohesion
Check for grammatical accuracy and vary your sentence structures for clarity. Proofread your writing to avoid typographical errors and unclear or repetitive statements. Maintain a formal tone appropriate for customer care correspondence.

Fully explain your ideas

To get an excellent score in the IELTS Task 2 writing section, one of the easiest and most effective tips is structuring your writing in the most solid format. A great argument essay structure may be divided to four paragraphs, in which comprises of four sentences (excluding the conclusion paragraph, which comprises of three sentences).

For we to consider an essay structure a great one, it should be looking like this:

  • Paragraph 1 - Introduction
    • Sentence 1 - Background statement
    • Sentence 2 - Detailed background statement
    • Sentence 3 - Thesis
    • Sentence 4 - Outline sentence
  • Paragraph 2 - First supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 3 - Second supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 4 - Conclusion
    • Sentence 1 - Summary
    • Sentence 2 - Restatement of thesis
    • Sentence 3 - Prediction or recommendation

Our recommended essay structure above comprises of fifteen (15) sentences, which will make your essay approximately 250 to 275 words.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

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