The hotel were you and your family spent the weekend did not offer the service they had promised. Write a letter to the manager. In your letter: • Introduce yourself. • Explain the problem. • State what action you would like from the hotel. Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
Dear Sir/Madam,
I am Rajni Sharma, writing
this
letter to express my regrettable experience with your hotel due to
the inefficient service provided to us during our stay on July 20th, 2023.
To commence with, although
the booking was made well in advance, we had to keep waiting at the front desk for over an hour which was extremely exhausting and stressful for all of us. After a long wait, we were given a room with faulty appliances such
as a microwaved
, Replace the word
microwave
hairdryer
and even a refrigerator. Correct article usage
a hairdryer
In addition
, even multiple requests made to get them replaced seemed to be ignored perhaps due to
staffing shortage. However
, merely a replacement microwave was installed around midnight which caused another inconvenience to the sleeping kids.
We could not enjoy our trip at all but were intensely frustrated due to
all of these problems. Despite of
paying Change preposition
apply
additionally
to get the kitchen service, It was quite disappointing overall
. Therefore
, I would like to get a refund of what was charged extra; leaving the basic cost of the room since we had not received such
service.
I look forward to your prompt action.
Yours faithfully,
RajniSubmitted by asr.rajni2001 on
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coherence cohesion
Ensure each paragraph encapsulates a single main idea. The issues with the room facilities and the microwave could be discussed in separate paragraphs for improved clarity.
coherence cohesion
Introduction and closing are clear, but it is advisable to personalize the closing more by rephrasing it to sound less templated and more related to the body of the letter.
task achievement
Address all parts of the task with sufficient detail. While you have presented the problem and requested action, consider expanding on how the problems impacted your stay to strengthen the task response.
task achievement
Maintain a polite yet assertive tone throughout your letter. While your tone is mostly appropriate, be careful with phrasing that may seem too informal or blunt, especially when discussing the negative aspects of your stay.
Use cohesive linking words accurately and appropriately
Linking words are very important in your essay.
To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.
Almost every sentence in your essay should have a linking word of some sort.
In fact, the only sentences that can omit linking words are your background sentence and thesis.
Linking word examples:
- firstly
- secondly
- thirdly
- in additional
- moreover
- also
- for example
- for instance
- therefore
- however
- although
- even though
- despite