The hotel were you and your family spent the weekend did not offer the service they had promised. Write a letter to the manager. In your letter: • Introduce yourself. • Explain the problem. • State what action you would like from the hotel. Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam Hope you are doing well. I write
this
letter to express my dissatisfaction about your poor service during me and my family in your
hotel
. Let me introduce
my self
Correct your spelling
myself
show examples
, I am Vijay and I booked your
hotel
for my
parents
Change to a genitive case
parent's
parents'
show examples
wedding anniversary. I was looking for
hotel
Add an article
a hotel
show examples
that
provide
Change the verb form
provides
show examples
birthday
cakes
and I found your
hotel
on social media and
then
I decided to
booked
Change the verb
book
show examples
your
hotel
. Me and my family arrived
in
Change preposition
at
show examples
your
hotel
at
Change preposition
on
show examples
23 April 2020 around 10:00 am. At that time I asked your staff about my birthday
cakes
but she told me if the cake
not
Add a missing verb
was not
show examples
done yet.
Moreover
, I would like to
gave
Change the verb
give
show examples
my
parents
surprise
Correct article usage
a surprise
show examples
. I waited around 4
hour
Change to a plural noun
hours
show examples
for the
cakes
. After waiting for a long time,
finaly
Correct your spelling
finally
my
cakes
it is already
to serve
Change the verb form
served
show examples
. But I think there is wrong with
that
Correct determiner usage
those
show examples
cakes
, because that's
cakes
not
Add a missing verb
do not
show examples
look
likes
Wrong verb form
like
show examples
a birthday
Correct the article-noun agreement
birthday cakes
a birthday cake
show examples
cakes
.
On the other hand
, they did not write my
parents
' names on the cake even
I
Correct word choice
though I
show examples
request
Wrong verb form
requested
show examples
them to write my
parents
' names on the top of
cakes
Correct article usage
the cakes
show examples
. I am completely
dissapointed
Correct your spelling
disappointed
with your service. I would like you to refund my money or you could
to
Change the verb form
apply
show examples
give me an extra time to stay overnight at your
hotel
. I am looking forward to your positive response Best Regards, Joy
Submitted by ru.kabiru.biru on

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Coherence and Cohesion
Ensure each paragraph presents a single idea clearly and concisely; avoid mixing multiple thoughts in one paragraph. This will improve the logical flow and comprehensibility.
Coherence and Cohesion
Utilize linking words and transitions appropriately to connect ideas between sentences and paragraphs, thereby enhancing the cohesion of the letter.
Task Achievement
Adopt a more formal tone throughout the letter to suit the nature of a complaint to a hotel manager; avoid casual language and ensure grammatical accuracy.
Task Achievement
Carefully address all the points of the task: Introduce yourself in a more formal manner, describe the problem concisely and make your desired outcome clear.

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Topic Vocabulary:
  • Disheartening
  • Unavailability
  • Inadequate
  • Compensation
  • Rectify
  • Subpar
  • Discrepancy
  • Hospitality
  • Conveying dissatisfaction
  • Anticipated services
  • Constructive feedback
  • Amicably resolve
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