You live in a small university town. Last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the the laptop all week and finished writing a long assignment that is due shortly. However, this week, the laptop doesnt even switch on. Write to the store. In your letter : Tell the store where you live & what happened Explain the problem with the laptop State what action you would like the store to take

Dear Sir or Madam I'm writing to complain about
laptop
Correct article usage
a laptop
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I purchased a week ago. I have been living in
this
town since I became
student
Add an article
a student
the student
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.I needed
laptop
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a laptop
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for my studies nowadays,so I went to the store and bought one.At
first
Change the article
the first
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week it was working amazingly,
however
next
Correct article usage
the next
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week I found out that,
brightness
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the brightness
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was low,and I could barely
did
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do
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my studies,to make matters worse,
laptop
Correct pronoun usage
my laptop
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suddenly
had
Unnecessary verb
apply
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died out,so I charged it but it didn't work.I would be grateful if you could give me a full refund. I look forward to receiving a full refund. Yours faithfully Mushtariy
Submitted by omondavlat91 on

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coherence cohesion
Ensure that each paragraph contains a single, clear idea addressing the points mentioned in the prompt. Your letter needs improvement in structuring the content into clear logical paragraphs.
coherence cohesion
Make use of appropriate greetings and sign-offs for a formal letter. Your sign-off was appropriate, but consider using 'Dear Store Manager' or 'Dear Customer Service Team' as a more precise opening.
task achievement
Expand your letter to fully address all three points in the prompt: 1) Describe where you live and your purchase experience, 2) Elaborate on the problem with the laptop, 3) Clearly state your desired action from the store.
task achievement
Maintain a formal and polite tone throughout the letter. Avoid casual language and ensure that you state your points politely and with respect.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

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