You recently bought a piece of equipment for your kitchen but it did not work. You pho0ned the shop but no action was taken. Write a letter to the shop manager. In your letter ● describe the problem with the equipment ● explain what happened when you phoned the ● say what you would like the manager to do.
Dear Sir,
I have
a
loyal customer Add a missing verb
been a
to
your shop for years, and I never had any Change preposition
of
issue
until I bought a juicer from your shop Fix the agreement mistake
issues
last
week. I used it once then
it stopped working all of sudden
. Correct article usage
a sudden
Moreover
, I tried to call customer service, but they could not solve the issue. Thus
, I am writing this
letter to bring your attention to this
issue.
when I called at store, one of service
members picked Add an article
the service
my
call. Change preposition
up my
Then
, I was asked to identify the modle
number and the brand of the juicer. I provided them with all Correct your spelling
model
module
required
details to verify the purchase. The technician suggested that it might be Correct article usage
the required
result
of excessive use and I should wait until it Add an article
the result
a result
get
cool down. Change the verb form
gets
Then
, he hung up on me, and the juicer is
still not working, yet.
I would say that I am disappointed with the Wrong verb form
was
serrvice
and I did not expect it. I want you to either send a mechanic to my house to fix it or I want a refund of my money. It is very important that it should be fixed as soon as possible because I need it every morning to prepare juice Correct your spelling
service
to
my breakfast.
I am looking forward to hearing back from you.
Kind Regards
YudhveerChange preposition
for
Submitted by yudhveer4890 on
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coherence cohesion
To improve the logical structure, ensure that each paragraph has a clear central theme and that the progression from one paragraph to the next is smooth and logical.
coherence cohesion
Ensure that each paragraph contains a single main idea and expand on that idea with relevant details or examples for better clarity and impact.
task achievement
You have presented the main points of the task. To enhance the task response, provide more details about the equipment problem, share more specifics about the phone call, and clarify your desired outcome.
task achievement
Maintain a polite and formal tone throughout the letter as this demonstrates an understanding of the appropriate register for the task. Be careful with expressions that can be seen as informal or overly emotional.