You ordered an item from an online store and it has arrived damaged write a letter to the retailer to complain. In the letter -explain why you are unhappy -request a refund -make arrangements to returned the damaged item

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Dear Sir or Madam, The main reason why I am addressing you
to
Add a missing verb
is to
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complain about an
item
which is I bought it your online shop.
Last
week, I bought an
item
in your online store. But I was very upset to see it as long it was damaged on the road. You know it was very necessary
to
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for
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me,
unfortunately
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unfortunately,
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it caused a serious problem
to
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for
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me. I feel into bad morals. Now I ask you to bring
this
item
back and give it away
is
Correct your spelling
as
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compensation.I think
is
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apply
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the next order will arrive all over. If
this
situation
is returned
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occurs
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again,I will not buy from your online shop.
As a result
, harms your economy. If that
item
seriously
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is seriously
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damaged again I will tell you police patrol the case
as a result
you will be completely closed in your delivery service will not work every day. Yours faithfully, Dilnura Kholmurodova.
Submitted by soglomovsarvar on

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Coherence and Cohesion
- Start the letter with a more specific greeting, mentioning the item and the order date. - Ensure each paragraph has a clear purpose: one for explaining the problem, one for requesting a refund, and one for arranging the return. - Use connectors and transitions to guide the reader through your ideas for better coherence.
Task Achievement
- Clearly state your complaint in the opening paragraph, including details about the item and when it was ordered. - Make specific, polite requests for a refund and the return arrangements instead of making threats. - Conclude the letter on a cooperative note, suggesting hope for a resolution rather than predicting further negative outcomes.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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