You ordered an item from an online store and it has arrived damaged write a letter to the retailer to complain. In the letter -explain why you are unhappy -request a refund -make arrangements to returned the damaged item
Dear Sir or Madam,
The main reason why I am addressing you
to
complain about an Add a missing verb
is to
item
which is I bought it your online shop.
Last
week, I bought an item
in your online store. But I was very upset to see it as long it was damaged on the road. You know it was very necessary to
me, Change preposition
for
unfortunately
it caused a serious problem Add a comma
unfortunately,
to
me.
I feel into bad morals. Now I ask you to bring Change preposition
for
this
item
back and give it away is
compensation.I think Correct your spelling
as
is
the next order will arrive all over. If Unnecessary verb
apply
this
situation is returned
again,I will not buy from your online shop. Wrong verb form
occurs
As a result
, harms your economy. If that item
seriously
damaged again I will tell you police patrol the case Add a missing verb
is seriously
as a result
you will be completely closed in your delivery service will not work every day. Yours faithfully,
Dilnura Kholmurodova.Submitted by soglomovsarvar on
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Coherence and Cohesion
- Start the letter with a more specific greeting, mentioning the item and the order date.
- Ensure each paragraph has a clear purpose: one for explaining the problem, one for requesting a refund, and one for arranging the return.
- Use connectors and transitions to guide the reader through your ideas for better coherence.
Task Achievement
- Clearly state your complaint in the opening paragraph, including details about the item and when it was ordered.
- Make specific, polite requests for a refund and the return arrangements instead of making threats.
- Conclude the letter on a cooperative note, suggesting hope for a resolution rather than predicting further negative outcomes.
Use cohesive linking words accurately and appropriately
Linking words are very important in your essay.
To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.
Almost every sentence in your essay should have a linking word of some sort.
In fact, the only sentences that can omit linking words are your background sentence and thesis.
Linking word examples:
- firstly
- secondly
- thirdly
- in additional
- moreover
- also
- for example
- for instance
- therefore
- however
- although
- even though
- despite
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