You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply. Write a letter to the manager. In your letter explain the situation complain about the bad service ask for immediate delivery of your order or your money back
Dear
Managar
,
I would like to tell you, that I placed an order online more than three weeks but unfortunately, I Did not get any reply even, my product yet.
I Correct your spelling
Manager
choosed
and ordered some of the stuff which Correct your spelling
chose
choose
are
Change the verb form
is
bit
expensive Correct article usage
a bit
by
your website Change preposition
from
at
that time it was reflectingCapitalize word
At
5
to 7 days delivery time at my home address but I did not get my product followed by I tracked the Correct article usage
a 5
currrent
status but It was on hold on Correct your spelling
current
same
location Change the article
the same
due to
any issue.
Moreover
, I tried to communicate by Email as per company's
customer care services Correct article usage
the company's
however
, I did not get any respond
till today, I am very disappointed by Replace the word
response
this
services
.
I am requesting to please arrange to provide me Fix the agreement mistake
service
Add the preposition
with the
the
solution Correct article usage
a
of
my problem and take action Change preposition
to
to
the Change preposition
against
concern
team members to deliver my product immediately or Kindly start Replace the word
concerned
process
Add an article
the process
for refund
Change preposition
of refunding
my
whole amount in Change the word
the
account
.
I look forward to your reply as soon as possible.Add an article
the account
Submitted by preetiaug25 on
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General Structure
Start by correctly addressing the manager with a formal greeting such as 'Dear Manager,' and ensure to include a respectful closing statement like 'Yours faithfully' or 'Sincerely,' followed by your name. The absence of these elements impacts the overall professionalism and format of your letter.
Logical Structure
Ensure a clear organization of information throughout your letter. Begin with an introduction of the issue, followed by a detailed explanation of the problem, and conclude with your requests or expected solutions. Providing a clear sequence helps the reader follow your concerns more efficiently.
Single Idea per Paragraph
Use separate paragraphs to introduce the issue, explain the problem in more detail (including dates and other relevant specifics), your attempts to resolve it (mention of your email), and finally your specific demands or questions. This will greatly improve the letter’s readability and effectiveness.
Cohesion
Consider using a range of linking words to better connect your ideas and ensure smoother transitions between sentences and paragraphs. Phrases such as 'Additionally,' 'Furthermore,' or 'Consequently' can help reinforce your narrative flow and coherence.
Complete Response
Your letter’s task achievement would greatly benefit from providing more detailed information. Specifically, include the order date, what precisely was ordered, any order references, and the date you sent the email to customer service. These specifics are crucial for the manager to understand and address your issue effectively.
Writing Tone
To ensure a more suitable formal tone, avoid contractions ('did not' instead of 'didn’t'), use a passive voice where appropriate, and choose formal vocabulary. This will make your letter more professional and respectful.
Use a variety of complex and simple sentences
You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.
‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.
Examples:
I really want to study but I’m too tired.
I wore a warm coat because the weather was cold.
If action is not taken soon on climate change, global warming will get worse.
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