Writing Task 1 you have bought some clothing onllne and are not s atisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -> give details of the purchase -> describe the problem -> explain why you need a replacement urgently Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
Dear Sir or Madam,
I am writing to express dissatisfaction about my recent purchase from your online store.
Last
week, on Valentine's Day, I ordered a denim jacket
from your online store around 7AM. It was a
XL blue denim Change the article
an
jacket
on sale for $69.99. The order just had one item and the package was delivered on the next day.
Furthermore
, I opened the box as soon as it was delivered. Surprisingly, I found that the jacket
was smaller in size and the buttons were broken. I bought this
jacket
as a gift for my brother who is leaving this
country within two days but due to
this
issue, my gift has been delayed.
Lastly
, I would like to request an urgent replacement because none of the physical stores has this
jacket
available. Also
, this
is an urgent requirement for me. I hope you will look into this
serious matter.
Looking forward to your response.
Yours sincerely,
Tirth TSubmitted by tirththakkar23 on
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task achievement
The letter effectively covers all the necessary points: details of the purchase, description of the problem, and the reason for needing an urgent replacement. However, try to be a bit more specific with the date of purchase and clarify the nature of the size issue (e.g., 'it appeared to be a medium although I ordered an XL').
coherence cohesion
When writing formal letters, ensure slight issues with grammar and spelling are minimized. For instance, correct 's atisfied' to 'satisfied' and adjust sentence structure for seamless readability (e.g., 'The package containing the single item was delivered the next day').
greeting and closing
The letter starts with a clear and polite salutation and concludes with an appropriate closing.
single idea per paragraph
Each paragraph focuses on a single idea, maintaining clarity in explanation. Introductory details, problem description, and follow-up actions are well-articulated.
suitable writing tone
The tone of the letter is polite and appropriate for a formal complaint. You've clearly expressed urgency in a respectful manner.