ou ordered a new cheque book from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.

Dear Sir or Madam, I am writing
this
letter because, about two weeks ago I ordered a cheque
book
Verb problem
which has
show examples
not been received till now. Let me introduce myself, I am the first ever account holder of the bank since
this
branch started work in my town.
Furthermore
, dealing during your period as a manager is never friendly. staff has no manners and
do
Correct subject-verb agreement
does
show examples
not know how to behave with their clients. I am the most senior customer of the branch if staff do not cooperate with a senior client what they would do with new
custumers
Correct your spelling
customers
.
Change the punctuation
?
show examples
Please take serious notice of my concerns, and arrange some training workshops for the staff. So that they could be able to treat the clients in a decent way.
Moreover
, please update me about the
cheque book
Correct your spelling
chequebook
show examples
and
also
inform me how long I have to wait for the new
cheque book
Correct your spelling
chequebook
show examples
. I hope you will take proper action for
this
carelessness and resolve the matter to improve the reputation of the branch. Yours Faithfully, Kunwar.
Submitted by computersinn2007 on

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tone
Try to maintain a respectful and formal tone throughout the letter, particularly when expressing dissatisfaction.
detail
Clarify and elaborate on your main points for a stronger argument, such as providing specific details about when and how you ordered the cheque book.
organization
Consider separating your concerns into distinct paragraphs for better organization, which could include one paragraph about the cheque book issue and another about the service concerns.
clarity
You've done well to state your purpose clearly and to ask directly for what you want to know, such as the status of your cheque book and future actions.
structure
Your letter has a clear beginning and a gracious ending, which is very good for the overall structure.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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You are not ready for IELTS Speaking, if you

  • Can’t speak smoothly without pauses.
  • Use simple words and lack vocabulary.
  • Feel nervous and anxious when speaking.
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