You are the manager of a restaurant that has received a letter of complaint about poor service from a member of your staff. write a letter of apology to the person who complained. In your letter, say how sorry you are that the person has had a poor experience explain what action has been taken against the staff member offer a free meal for four at the restaurant as a gesture of goodwill.

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Dear Sir or Madam, I am writing in regard to a letter of complaint about poor service from one of our organization. My name is Charlie Green, the manager of the

restaurant

. I would like to sincerely apologise for the inconvenience that caused you through our bad behaviour crew. I have checked the

restaurant

video camera and have spoken to the staff. We promise you that

this

kind of unsatisfactory service will not happen again.

Furthermore

, We are going to train our team members in order to ensure our customers will be happy and acquire comfortable experiences

while

having meals in our

restaurant

. I would like to offer a free meal for four including four drinks of the beverage for you. The

restaurant

is open from Thursday to Sunday, 11am to 11pm. Please come by and show

this

offer to front house members at any time. Once again, I apologise for

anyinconvenionce

Correct your spelling

any inconvenience

. Yours faithfully, Charlie Green

Submitted by chabathips on Sun Apr 21 2024

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accuracy

Ensure to proofread for small typos or mistakes, like 'organization' instead of 'staff member' and 'anyinconvenionce' instead of 'any inconvenience'.

task response

Consider adding a specific date or timeline for when the offer needs to be redeemed to make the letter more concise.

task response

Apologized sincerely and took responsibility for the poor service.

task response

Explained the actions taken against the staff member clearly.

task response

Offered a generous gesture of goodwill to compensate for the poor experience.

tone

Maintained a polite and respectful tone throughout the letter.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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3
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

156 words

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some people say that advertising is extremely successful at persuading us to buy things. other people think that advertising is do common that we no longer pay attention to it. discuss both views.

In the future, more people will choose to go on holiday in their own country and not travel abroad on holiday. Do you agree or disagree?

In a public-funded health care system people who are willing to pay for the best and fastest treatment should be able to do so. To what extent do you agree or disagree with this statement? Give reasons for your answer and include any relevant examples from your own knowledge and experience.

Some people hesitate between getting a job and starting their own business. While the idea of not having a boss and working on one's own schedule may sound tempting, financial risks and stress sometimes outweigh these advantages. In your opinion what are the pros and cons of working in a company?

Some people say that the amount of noise that people make should be strictly controlled. Others say that people should be free to make as much noise as they wish. Discuss both these views and give your own opinion.