you recently visited a famous mobile showroom and you are not happy about the service you received from the company and you have decided to complain about it. Write an email to the company in 150- 200 words to complain about the poor service you received from its employee. In your email, express: • why you went to the shop/office • how the employees behaved to offend you • what you expect the company to do

#showroom #service #company #email #employee #shop #office #employees

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Dear

Store

Use synonyms

Manager, I hope

this

Linking Words

email finds you well. My name

Lisa

Add a missing verb

is Lisa

show examples

Akter, a loyal customer at your

store

Use synonyms

, located

Dufferin

Change preposition

at Dufferin

show examples

Mall,

store

Use synonyms

no 12.

Unfortunately

Add a comma

Unfortunately,

show examples

I must bring to your attention a rather unpleasant

expericed

Correct your spelling

experience

experienced

that I encountered

duing

Correct your spelling

during

my recent visit.

To begin

Linking Words

with, I have visited the

store

Use synonyms

on 22nd April. I wanted to purchase

Change the article

show examples

iphone

Correct your spelling

iPhone

phone

for my mother and asked one of

you

Change the pronoun

your

show examples

staffs

Fix the agreement mistake

staff

show examples

about the features of a particular phone. At

first,

Linking Words

he said to give him

few

Correct article usage

a few

show examples

minutes and

then

Linking Words

did not back to me with information. In the meantime, he

was

Unnecessary verb

apply

show examples

started to talk with another customer who just entered

into

Change preposition

apply

show examples

the

store

Use synonyms

, it

seems

Wrong verb form

seemed

show examples

that they

know

Wrong verb form

knew

show examples

each other. He did not keep me waiting only but

also

Linking Words

rudely behaved with me. I

was waiting

Wrong verb form

waited

show examples

for more than 30 minutes

that

Change preposition

for

show examples

another staff

come

Wrong verb form

came

show examples

to serve me I did not expect

this

Linking Words

kind of

behavior

Change the spelling

behaviour

show examples

from your employee and it is

also

Linking Words

detriemental

Correct your spelling

detrimental

for

Change preposition

show examples

the

Use synonyms

store

Change noun form

store's

show examples

reputation. Given the inconvenience and

disappintment

Correct your spelling

disappointment

, I would kindly request you to consider a 10% discount as a gesture of goodwill. I look forward to your swift response and resolution. Sincerely, Lisa

Submitted by Lisa Bhuiyan on Wed Apr 24 2024

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coherence cohesion

For coherence and cohesion, aim to use clear paragraphing and a range of cohesive devices to make your points flow more smoothly.

task achievement

In addressing the task, ensure that you elaborate more on how the situation affected you personally and what specific actions you expect the company to take beyond the request for a discount.

overall

Proofread your email for any grammatical errors or typos to improve clarity and professionalism.

context

Your email effectively establishes the context of your visit and the reason for your complaint.

resolution request

You have clearly stated your expectations for resolution, which is a strong point in task achievement.

Fully explain your ideas

To get an excellent score in the IELTS Task 2 writing section, one of the easiest and most effective tips is structuring your writing in the most solid format. A great argument essay structure may be divided to four paragraphs, in which comprises of four sentences (excluding the conclusion paragraph, which comprises of three sentences).

For we to consider an essay structure a great one, it should be looking like this:

Paragraph 1 - Introduction

Sentence 1 - Background statement
Sentence 2 - Detailed background statement
Sentence 3 - Thesis
Sentence 4 - Outline sentence

Paragraph 2 - First supporting paragraph

Sentence 1 - Topic sentence
Sentence 2 - Example
Sentence 3 - Discussion
Sentence 4 - Conclusion

Paragraph 3 - Second supporting paragraph

Sentence 1 - Topic sentence
Sentence 2 - Example
Sentence 3 - Discussion
Sentence 4 - Conclusion

Paragraph 4 - Conclusion

Sentence 1 - Summary
Sentence 2 - Restatement of thesis
Sentence 3 - Prediction or recommendation

Our recommended essay structure above comprises of fifteen (15) sentences, which will make your essay approximately 250 to 275 words.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

5
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
22
Grammar mistakes
detected issues

<4

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Introduction & conclusion present

Supported main points

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Clear & comprehensive ideas

Relevant & specific examples

Appropriate word count

5 paragraphs

198 words

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Some people think that parents should teach their children how to be good members of society. Others, however, believe that school is the best place to learn this. Discuss both views and give your own opinion.

In some countries, private cars are now banned from certain city centres. What are the advantages of such a system and do you feel that this is something that most cities should adopt?

Today many people spend less and less time in their homes. What are the reasons and what are the effects of this trend on individuals and society?

Do you agree that the advantages cars bring outweigh the disadvantages?

Many elderly people are no longer after by their families but are put in care homes or nursing home. What are the advantages and disadvantages of this trend?