You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows:

Dear Sir or Madam, I am writing
this
to express my disappointment regarding my
credit
card
bill for June. My name is Sandeep and my customer ID is 123234145. I have been using the Scotia Bank
credit
card
for the
last
year and have been very satisfied with your company's services but recently when I was checking June transactions on my
card
. I noticed some high-amount transactions which I could not recognize. I believe my
credit
card
security has been compromised as these expensive transactions were not performed by me,
while
looking through the transaction history it seems that someone is using my
card
to buy expensive furniture, jewellery items and food items. First and foremost, I would request you to block my current
card
as soon as possible and issue a new
credit
card
with a lower expense limit,
Also
start the investigation for these frauds. Yours faithfully, Sandeep
Submitted by sandeepniet17 on

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

task achievement
Try to proofread your letter to correct minor grammatical errors, such as missing articles or incorrect prepositions.
coherence cohesion
Ensure each paragraph addresses a single idea clearly; this will enhance the readability and comprehension of your letter.
task achievement
You clearly introduced yourself and provided necessary details such as your name and customer ID.
task achievement
Your letter clearly explains the issue of unrecognized transactions and communicates your concerns effectively.
coherence cohesion
The greeting and closing are appropriate and polite, contributing to the formal tone of the letter.
Get your IELTS Essential Vocabulary List —
What to do next:
Look at other essays: