You are being harassed wrongly by Debt Collection Agency for the amount that you did not spend on your credit card. Write a letter to Banking Ombudsman Department and escalate the complaint. In your letter, • introduce yourself • describe what happened • say what you want the officer to do

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Dear Sir/Madam I am writing

this

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letter to express my concern, regarding the finance operations on my credit card. My name is John Blackthorn and I have an account in your bank. I want to bring your attention to some unpleasant situation that has happened. I have been wrongly harassed by a Debt Collection Agency for the amount that I did not spend on my credit card. I use cards only in emergency situations, and I have never spent a big amount of money, so the situation when I have to pay for a transaction that didn't exist is highly unacceptable. I connected with the Agency yesterday and they gave me the information that I had spent two hundred dollars in the Cat Casino on a Friday night.

Additionally

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, I spend five hundred dollars on a Saturday.

This

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is impossible

due to

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I did not leave my apartment on the weekend. I kindly request your support in

this

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case, I believe your intervention will resolve my problems with the Debt Collection Agency so please provide them with a payment history to prove my innocence. Please do not hesitate to contact me if you need any

further

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information. Thank you for your time and consideration. Yours sincerely, George

dariusz.slusarSun Jun 30 2024

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coherence cohesion

For the 'Coherence and Cohesion' criterion, ensuring each paragraph sticks to a single idea can improve clarity. Try to avoid mixing details within paragraphs.

task achievement

For the 'Task Achievement' criterion, providing a little more detail about your attempts to resolve the issue directly with the Debt Collection Agency could make your case stronger.

greeting closing

The letter opens with a clear and respectful introduction, which establishes a solid tone for addressing the issue.

logical structure

The logical structure is strong; the sequence of paragraphs follows a clear and natural flow.

suitable writing tone

The tone used is suitable and respectful, which is important when addressing an official body like a Banking Ombudsman.

4
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meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

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Overall Band Score

Coherence and Cohesion: 8.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

207 words

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