The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant. You should write at least 150 words.

#show #results #questionnaire #visitors #parkway #hotel #customer #service #guests #years #summarise #information #features #comparisons

The pie chart demonstrates the results of a questionnaire that

were

Unnecessary verb

apply

show examples

asked the

outside

Correct word choice

apply

show examples

people who travel

abrod

Correct your spelling

abroad

at the Parkway

Hotel

how

did

Unnecessary verb

apply

show examples

they

experinced

Correct your spelling

experienced

experience

Change preposition

apply

show examples

the

motel

and what

was

Unnecessary verb

apply

show examples

the

Correct article usage

apply

show examples

customer

service

it was given to 100 guests from 2005 to 2010. There are 6

option

Fix the agreement mistake

options

show examples

were

Unnecessary verb

apply

show examples

selected by

customer

Fix the agreement mistake

customers

show examples

to rate the

hotel

by doing

online

Correct article usage

an online

show examples

survay

Correct your spelling

survey

surveys

and how

did

Unnecessary verb

apply

show examples

the

motel

improved

thier

Correct your spelling

their

customers

Change the noun form

customer

show examples

service

. In 2005 the

motel

wasent

Correct your spelling

wasn't

good enough to

customer

service

only

few

Change the article

a few

show examples

customers and an excellent review was 5

percent

Change the spelling

per cent

show examples

while

who

Correct pronoun usage

those who

show examples

was

Unnecessary verb

apply

show examples

statisfactor

Correct your spelling

satisfactory

at the

hotel

were only 45% in 2005.Going to 2010 it decreased to 17%

thats

Correct your spelling

that's

show examples

an improvement major to the

motel

Compearing

Correct your spelling

Comparing

show examples

the excellent

service

in 2005 and 2010 it had

rose

Change the verb form

risen

show examples

to 28

percent

Change the spelling

per cent

show examples

while

the very poor rates

Correct pronoun usage

apply

show examples

went down after five years,The good raters

experinced

Correct your spelling

experienced

an upward trend

increaced

Correct your spelling

increased

to 39

precentagewise

Correct your spelling

percentage wise

that will build the

hotel

Change noun form

hotel's

show examples

repition

Correct your spelling

repetition

reputation

.People who

was

Change the verb form

were

show examples

rating poor

customer

service

Wrong verb form

was

show examples

21% going to 2010 it had

slight

Change the word

slightly

show examples

went down to 12

percent

Change the spelling

per cent

show examples

Add the comma(s)

, therefore,

show examples

therefore

will help the

hotel

to stay a trend in the area.

compare

Wrong verb form

Compared

show examples

2005

Change preposition

to 2005

show examples

and 2010 the

hotel

improved and

Wrong verb form

was

show examples

able to

Correct your spelling

handle

handel

Correct your spelling

handle

more customers from inside or outside the country the goods outraced the

bads

Correct your spelling

bad

Submitted by saeeddjcj80 on Tue Jul 23 2024

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Linking words: Don't use the same linking words: "while".

▼

Vocabulary: Replace the words hotel, motel, customer, service with synonyms.

▼

Vocabulary: The word "trend" was used 2 times.

▼

Vocabulary: The word "went down" was used 2 times.

▼

Vocabulary: The word "improved" was used 2 times.

▼

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2Linking words
meeting the goal of 7 or more
4Word repetition
meeting the goal of 3 or fewer
43Grammar mistakes
 

3 paragraphs

210 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 8.0

Logical structure

Single idea per paragraph

Introduction & conclusion present

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 9.0

Complete response

Suitable writing tone

Appropriate word count

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Topic Vocabulary:

customer service
questionnaire
survey
respondents
rating scale
hospitality
customer satisfaction
comparison
data
trends
improvement
deterioration
feedback
service areas
hospitality industry
guest experience
satisfaction level
to rate
significant
frequency
percentage
chart
bar graph
pie chart
analysis
conclusion

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