You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: • introduce yourself • explain the problem • and state what action you would like from the company

#tv #week #home #work #customer #service #report #help #company #action

Dear Sir or Madam I am writing to report a problem with a TV I bought from your company on

15-June

Correct your spelling

15 June

. When I set it up at home, I found that it

does

Wrong verb form

did

show examples

not work properly. The screen flickers and the sound often cuts out. I called your customer service on

17-June

Correct your spelling

17 June

to ask for help. They said they would fix the problem, but it has been more than a week and I have not heard anything back.

This

is very

disappointed

Replace the word

disappointing

show examples

. I would like someone to help me with

this

issue as soon as possible. Please let me know if you can send a technician to repair the TV or if you can replace it. I look forward to your reply and a quick solution to

this

problem. Sincerely, Kamola

Submitted by omondavlat91 on Thu Aug 01 2024

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

task achievement

Consider providing more specific details about the purchase, such as the model number of the TV or the order number, to make it easier for the company to identify and resolve the issue.

coherence and cohesion

You may want to arrange your points into clearer paragraphs to enhance readability. For example, you could separate the problem description into its own paragraph.

task achievement

The letter clearly introduces the writer, explains the problem, and requests a specific action, which fulfills the task's requirements.

task achievement

The tone is polite and professional, showing good command of suitable writing etiquette for a formal complaint.

coherence and cohesion

The opening and closing of the letter are appropriately structured, providing a coherent beginning and end to the communication.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

firstly
secondly
thirdly
in additional
moreover
also
for example
for instance
therefore
however
although
even though
despite

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Do you want to check your IELTS essays?

Submit unlimited essays, letters and charts. Sign up right now and start improving your writing skills.

1Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
4Grammar mistakes
 

7 paragraphs

131 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

🚀 Prepare for IELTS writing section today!

Unlimited Task 1 checks
Get all the feedback you need to keep improving your charts and letters.
Unlimited Task 2 checks
Practice and perfect your skills with essays.
Personalized suggestions
Know how to boost your score.
Detailed mistakes analysis
Get instant feedback. Spot every mistake.
Topic ideas generator
Get topic-specific ideas to enhance your writing.
Vocabulary helper
Get the right words for any topic.
Progress tracking
Track your writing improvements.

Topic Vocabulary:

customer service
purchased
faulty
malfunction
resolution
prompt
replacement
refund
technician
urgent
escalate
unsatisfactory
disappointed
appreciate
address

What to do next:

Look at other essays:

<4
band
Some people think that meat is bad for health . Do you agree or disagree ?
In my perspective eating meat is not bad for health vice versa it is useful for health but it can have negative effects too so I partly agree and disagree.
8
band
Some countries achieve international sporting success by building specialised facilities to train top athletes instead of providing sports facilities that everyone can use. Do you think it is a positive or negative development?
It is argued that athletes who achieve top international success are trained by professional facilities only in some countries. I agree with the idea to some extent, but I believe that common people can also be successful through publicly accessible sports facilities that everyone can use.
7.5
band
In many countries, students take a year off finishing school should students take a gap year before attending university? What are the advantages and disadvantages of this trend?
It is true that in many countries before students attend university, they take a year off and try to rest. I believe that spending one year on recreation can benefit students in their future studies. However, this idea has its benefits and drawbacks.
5.5
band
Some people believe that men and woman are equal and so women should be able to do any job they want. Others feel that men and women are not equal and therefore there are certain jobs which are not suitable for woman. What’s your opinion?
Over the last century the debates about gender equality have been becoming more and more common. Some societies support an idea of both sexes having the same rights, while others separate the kinds of jobs females and males can take in a very radical manner. There are a few key factors influencing the approach here: such as country, culture or religion.
7
band
Art classes, such as painting and drawing, are important as to a child's development as other subjects, so it should be compulsory in high schools. To what extent do you agree or disagree?
Whether art classes should be compulsory or optional is a highly debatable discussion point in educational institutions. The writer of this essay contends that this is not essential except for capable learners due to their specialisation and future careers.

Use cohesive linking words accurately and appropriately

Some people think that meat is bad for health . Do you agree or disagree ?

Some countries achieve international sporting success by building specialised facilities to train top athletes instead of providing sports facilities that everyone can use. Do you think it is a positive or negative development?

In many countries, students take a year off finishing school should students take a gap year before attending university? What are the advantages and disadvantages of this trend?

Some people believe that men and woman are equal and so women should be able to do any job they want. Others feel that men and women are not equal and therefore there are certain jobs which are not suitable for woman. What’s your opinion?

Art classes, such as painting and drawing, are important as to a child's development as other subjects, so it should be compulsory in high schools. To what extent do you agree or disagree?