You bought a TV a week ago but you got home you discovered it did not work properly, You called the costumer service to report the problem but you have not received yet any help. Write a letter to the company and in your letter: • introduce yourself • explain the problem • and state what action you would like from company.

#tv #week #home #work #costumer #service #report #help #company #action

Dear Sir or Madam I'm Ezoza your new client I came to your store to buy a

on the advice of my friends. On

recommendation

Add an article

the recommendation

show examples

of my friends, I visited your store to purchase a

. Before I felt that I made an ideal choice.

Firstly

, I was shocked to see that

Correct article usage

the TV

show examples

I had purchased had a highly damaged screen when I came

Change preposition

apply

show examples

home.

Second,

the

does not have a remote control. I would like to request you replace, the broken

with a new one. Thanks in advance. I

liked

Wrong verb form

show examples

your

Change preposition

apply

show examples

magazine if you fulfill my condition, I will your regular customer. Yours sincerely Ezoza.

Submitted by omondavlat91 on Fri Aug 02 2024

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coherence cohesion

Improve sentence structure and remove repetitive phrases to enhance clarity.

task achievement

Ensure you provide a complete and detailed explanation of the problem, including mentioning any prior communication.

task achievement

You clearly introduce yourself and mention how you came to buy the TV.

suitable writing tone

You have a polite and respectful tone throughout the letter.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

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2Linking words
meeting the goal of 7 or more
1Word repetition
meeting the goal of 3 or fewer
5Grammar mistakes
 

6 paragraphs

111 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 5.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 5.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

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