You bought a TV a week ago but you got home you discovered it did not work properly, You called the costumer service to report the problem but you have not received yet any help. Write a letter to the company and in your letter: • introduce yourself • explain the problem • and state what action you would like from company.

✨ Do you want to improve your IELTS writing?
Dear Sir or Madam I'm Ezoza your new client I came to your store to buy a
TV
on the advice of my friends. On
recommendation
Add an article
the recommendation
show examples
of my friends, I visited your store to purchase a
TV
. Before I felt that I made an ideal choice.
Firstly
, I was shocked to see that
TV
Correct article usage
the TV
show examples
I had purchased had a highly damaged screen when I came
to
Change preposition
apply
show examples
home.
Second,
the
TV
does not have a remote control. I would like to request you replace, the broken
TV
with a new one. Thanks in advance. I
liked
Wrong verb form
like
show examples
your
to
Change preposition
apply
show examples
magazine if you fulfill my condition, I will your regular customer. Yours sincerely Ezoza.
Submitted by omondavlat91 on

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

coherence cohesion
Improve sentence structure and remove repetitive phrases to enhance clarity.
task achievement
Ensure you provide a complete and detailed explanation of the problem, including mentioning any prior communication.
task achievement
You clearly introduce yourself and mention how you came to buy the TV.
suitable writing tone
You have a polite and respectful tone throughout the letter.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

What to do next:
Look at other essays: