ou bought a TV a week ago but when you got home you discovered it did not work properly .You called customer service to report the problem, but you have not yet received any help. Write a letter to the company and in your letter: •introduce yourself •explain the problem •and state what action you would like from the company.

#ou #tv #week #home #work #customer #service #report #help #company #•introduce #•explain #•and #action

Dear company's director I am writing to express my strong dissatisfaction with an unresponsive customer service.I am your loyal customer, and I believe in you.

In addition

, weeks ago I visited your store.

The

Correct article usage

show examples

week ago, when I visited your shop I bought a

. Your store employees showed me several

Fix the agreement mistake

TVs

show examples

and I chose a

manufactured by Artel. The

firstly

Change the adverb

first

show examples

problem

was doe not work.

Secondly

Add a comma

Secondly,

show examples

problem was I paid 150$ for

this

. I would like to hear your explanation for the above problems and maybe I would ask you to replace the

. I look forward to hearing your early reply. Yours faithfully. Abdurahmonova Fotima

Submitted by omondavlat91 on Fri Aug 02 2024

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suitable writing tone

Increase the formality slightly to match business correspondence standards.

complete response

Ensure all key details, such as the date of purchase and specific issues, are clearly stated.

greeting and closing

The letter includes a greeting and a closing, which helps structure the text neatly.

single idea per paragraph

Each paragraph has a single idea, improving readability and understanding.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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4Linking words
meeting the goal of 7 or more
1Word repetition
meeting the goal of 3 or fewer
4Grammar mistakes
 

7 paragraphs

110 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

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Some people say that advertising is extremely successful at persuading us to buy things. Other people think that advertising is so common that we no longer pay attention to it. Discuss both these views and give your own opinion.

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