You bought a TV a week ago but when you got home you discovered it did not work properly.You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: #introduce yourself #explain the problem #and state what action you would like from the company

#tv #week #home #work #customer #service #report #help #company #action

Dear Sir/Madam I am writing to complain about your company enterprise workers.

Firstly

, my full name is Komiljonova Komilaxon.I live in

center

Add an article

the center

show examples

of Karshi.Your company

located

Add a missing verb

is located

show examples

on the outskirts of the city of Karshi.A week ago,I bought a

your

Change preposition

from your

show examples

company.I found my long desired

in your store.

Then

I bought

Correct article usage

show examples

did

Correct pronoun usage

that did

show examples

not work when I got home. Suddenly,I called customer service to report the problem.Customer services replied

Change preposition

to me

show examples

.They got my address and they asked about my problem.They

said

Add the punctuation

said,

show examples

"We will go for 2 hours". 4 hours passed but they did not come.I waited. 2days passed

then

I got angry.Because I had not yet received any help.That's why,I am writing you a letter of complaint.I am very angry.Why

do not

Correct your spelling

don't

your

Correct pronoun usage

you

show examples

serve your employees on time? I look forward to receiving a full refund.You do not have to replace the

.You must receive a full refund

Change preposition

of my

show examples

money.

Your

Correct the word

Yours

show examples

sincerely, Komiljonova Komilaxon

Submitted by omondavlat91 on Tue Aug 06 2024

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task response

The letter addresses all the points required by the task, but it could benefit from more precise and formal language.

coherence cohesion

Try to clearly separate each major point into different paragraphs. This will make your letter more organized and easier to read.

coherence cohesion

Ensure your letter follows a logical structure. For example, after introducing yourself, you could explain the problem, then detail your previous attempts to resolve it, and finally state the desired outcome.

task response

Maintain a formal tone throughout your letter, especially when making a complaint. Avoid using phrases like 'I am very angry'. Instead, you could write 'I am extremely disappointed with the service I have received.'

task response

The letter clearly introduces the writer and explains the problem with the TV.

coherence cohesion

You have included a greeting and closing, which adds to the politeness and formal structure of the letter.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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You are not ready for IELTS Speaking, if you

Can’t speak smoothly without pauses.
Use simple words and lack vocabulary.
Feel nervous and anxious when speaking.

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2Linking words
meeting the goal of 7 or more
1Word repetition
meeting the goal of 3 or fewer
11Grammar mistakes
 

5 paragraphs

152 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 5.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

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Topic Vocabulary:

customer service
purchased
faulty
malfunction
resolution
prompt
replacement
refund
technician
urgent
escalate
unsatisfactory
disappointed
appreciate
address

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Use a variety of complex and simple sentences

You are not ready for IELTS Speaking, if you

In some cities, people prefer riding bicycles rather than drive cars. In some other cities, people choose to drive cars rather than ride bicycles. What are the reasons for their preferences? Which one do you think is a better development?

in many countries around the world, rural people are moving to cities, so the population in the countryside is decreasing. do you think is a positive or a negative development?

Taking a year of between finishing school and starting university is a waste of students' time. to what extent do you agree or disagree?

some countries encourage foreign companies to open in their country. many people think that government should focus on encouraging local businesses rather than foreign businesses. To what extent do you agree?

Holding International games such as The Olympic Games is an exciting event. Some people think that it has positive effects while other argue that it is a waste of money. Discuss both sides of view and give your own opinion.

Essentional vocabulary list for IELTS Writing 7+