You are a member of an organization which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory. Write a letter to the manager of the restaurant. In your letter explain why you are writing describe what went wrong with the meal and service suggest what the manager should do to ensure that you and your group return to the restaurant.

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Dear Sir or Madam, I am Navneet Kaur, I come to your store with my

staff

Use synonyms

members on regular basis for the business meetings and have food. I am writing

this

Linking Words

letter to express my disgruntled behaviour for service that I got from your

staff

Use synonyms

last

Linking Words

weekend. My company members and I placed 3 orders of spicy chicken combo meal. Unfortunately, I felt the food seemed to be stalled,

along

Correct word choice

and

show examples

that it didn’t seem to be as spicy as the regular one. I was relentlessly disappointed when I requested the

staff

Use synonyms

member to replace the food

due to

Linking Words

fault, but they refused arrogantly by saying that it

Wrong verb form

was

show examples

made fresh and I might be mistaken. Being a regular customer, I never had

such

Linking Words

expectations from

this

Linking Words

store. I would be obliged if you could ask your

staff

Use synonyms

to treat the customers in a respectful way, so that they should return to

restaurant

Add an article

the restaurant

a restaurant

show examples

Moreover

Linking Words

, my clients were

also

Linking Words

dissatisfied, if you could provide a gift card for customer satisfaction, it would be an excellent approach. I hope you understand my concern. Yours sincerely, Navneet Kaur.

ss6802125Fri Aug 09 2024

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task achievement

Ensure you proofread your letter for small grammatical errors, such as 'stalled' which should be 'stale'. Also, certain phrases can be improved for clarity, such as changing 'disgruntled behaviour for service' to 'displeasure with the service'.

coherence cohesion

To improve the logical structure, consider breaking paragraph 2 into two separate paragraphs—one focusing on the issues with the food, and the other on the issues with the service, to make your points even clearer.

greeting and closing

The greeting and closing are appropriate and polite.

complete response

The letter fully addresses the task by explaining the dissatisfaction, specifically describing what went wrong, and offering constructive suggestions for improvement.

suitable writing tone

The tone of the letter is suitable for a formal complaint, maintaining politeness despite expressing dissatisfaction.

6
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
3
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

184 words

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