You are a member of an organization which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory. Write a letter to the manager of the restaurant. In your letter explain why you are writing describe what went wrong with the meal and service suggest what the manager should do to ensure that you and your group return to the restaurant.
Dear Sir or Madam,
I am Navneet Kaur, I come to your store with my
staff
members on regular basis for the business meetings and have food. I am writing this
letter to express my disgruntled behaviour for service that I got from your staff
last
weekend.
My company members and I placed 3 orders of spicy chicken combo meal. Unfortunately, I felt the food seemed to be stalled, along
that it didn’t seem to be as spicy as the regular one. I was relentlessly disappointed when I requested the Correct word choice
and
staff
member to replace the food due to
fault, but they refused arrogantly by saying that it is
made fresh and I might be mistaken.
Being a regular customer, I never had Wrong verb form
was
such
expectations from this
store. I would be obliged if you could ask your staff
to treat the customers in a respectful way, so that they should return to restaurant
. Add an article
the restaurant
a restaurant
Moreover
, my clients were also
dissatisfied, if you could provide a gift card for customer satisfaction, it would be an excellent approach.
I hope you understand my concern.
Yours sincerely,
Navneet Kaur.Submitted by ss6802125 on
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task achievement
Ensure you proofread your letter for small grammatical errors, such as 'stalled' which should be 'stale'. Also, certain phrases can be improved for clarity, such as changing 'disgruntled behaviour for service' to 'displeasure with the service'.
coherence cohesion
To improve the logical structure, consider breaking paragraph 2 into two separate paragraphs—one focusing on the issues with the food, and the other on the issues with the service, to make your points even clearer.
greeting and closing
The greeting and closing are appropriate and polite.
complete response
The letter fully addresses the task by explaining the dissatisfaction, specifically describing what went wrong, and offering constructive suggestions for improvement.
suitable writing tone
The tone of the letter is suitable for a formal complaint, maintaining politeness despite expressing dissatisfaction.