You and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter, —give details of the things that were unsatisfactory —explain the reactions of the members of your family —ask the manager what he/she is going to do about the situation

#holiday #apartment #sea #complaint #manager #agency #—give #—explain #reactions #members #—ask #situation

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Dear Sir or Madam, I'm writing to complain about

I took

Wrong verb form

taking

show examples

apartment

for staying a holiday with my family from near the sea. I used to rent your

apartment

which

Correct pronoun usage

apply

show examples

for spending

Change preposition

to spend

show examples

time on vacation.

However

this

time

accommodation

Correct article usage

the accommodation

show examples

which you

recommend

Wrong verb form

recommended

show examples

Change preposition

to me

show examples

Remove the comma

apply

show examples

was very unsatisfactory. The first problem

Wrong verb form

was

show examples

that the

apartment

had not been cleaned. Everything was very messy and we

pured

Correct your spelling

poured

everywhere and wiped dust.

Then

I felt exhausted myself

Remove the comma

apply

show examples

so that I was going to relax a bit. But the air condition broke down, that's why I could not have a rest well You

explained

Add the preposition

explained to

show examples

me that the

apartment

had all of

facilities

Add an article

the facilities

show examples

for staying and relaxing.

Hence

, I recommend my family

this

accommodation for

holiday

Correct article usage

the holiday

show examples

. But

then

I felt very embarrassed in front of them.

This

event really affected their mood and they punished me.

Furthermore

, my

parents

Change to a genitive case

parent's

parents'

show examples

trust was lost

Change preposition

apply

show examples

Correct pronoun usage

apply

show examples

and they don't believe me anymore. My parents don't want to stay here anymore. I'm going to ask you

explain

Fix the infinitive

to explain

show examples

this

situation to them. And I demand you replace to

apartment

us which is more comfortable and has all

opportunities

Correct article usage

the opportunities

show examples

. I look forward to your reply and a resolution to my problem. Yours faithfully, Lucy.

Submitted by omondavlat91 on Sat Aug 10 2024

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coherence cohesion

Consider breaking down the long paragraph into smaller ones to improve readability and coherence.

coherence cohesion

Ensure that minor grammatical errors and awkward phrasing are corrected to improve clarity and communication.

task achievement

Improve the clarity and professionalism of the language used to increase the effectiveness of the complaint.

task achievement

The letter covers all required points: details of the issues, family reactions, and a clear request for resolution.

greeting and closing

The ending of the letter is polite, which is appropriate for a letter of complaint.

5
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
18
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

204 words

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