Writing Task 1 you have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -> give details of the purchase -> Describe the problem -> Explain why you need a replacement urgently Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir/Madam, I am writing
this
letter to express my dissatisfaction with the clothing, I purchased recently from the online store 'Shein'.
Last
Week, I placed an
order
for formal attire to attend the upcoming event at my workplace for the following week. The
order
was of white pants with a bright blue top of linen
fiber
Change the spelling
fibre
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, small in size as per the given measurements. I checked the online reviews to ensure that the quality and size fit me well and placed the
order
for express shipping (
next day
Add a hyphen
next-day
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delivery). After placing the
order
, I received a confirmation mail within two hours but I did not get it for a couple of days. After contacting the support team, they gave me a tracking number only to track the package without providing additional information.
Finally
, When I received the parcel, it was totally different from the online pictures posted as the shirt was not in bright blue and was very tight for me. The bottoms were super long.
Overall
, the quality is
also
not up to the mark. It would be great if the replacement or refund could be issued at your earliest convenience. As aforementioned, I have a meeting coming ahead, and l need these clothes urgently. I look forward to hearing from you as soon as possible. Yours sincerely, Ravinder Kaur
Submitted by rk366704 on

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task achievement
Ensure all required details of the purchase (order number, purchase date) are mentioned clearly.
coherence cohesion
Improve paragraph structure by incorporating more logical transitions between sentences.
greeting and closing
Clear and polite opening and closing sentences.
suitable writing tone
Strong, suitable tone maintained throughout the letter.
complete response
Complete and relevant response to the task, covering all required points.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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