Writing Task 1 you have bought some clothing onllne and are not s atisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -> give details of the purchase -> describe the problem -> explain why you need a replacement urgently Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam, I am writing regarding my latest purchase that I have recently made on your website. I am not totally satisfied with your service and I would request you to put a great intention on it. I ordered a couple of items on reliance.ca on the 21st of August. There are two pairs of
shirts
and one pair of formal trousers. The
shirts
I ordered were white in colour and the bottom I selected black in colour. I have found the pants perfectly fit and worthwhile. But both of the upper clothes are defective. One of the
shirts
is torn from the back and the other is dirty. I have found some of the dark spots all over the
shirts
as well.
Whereas
I selected
pure
Correct article usage
a pure
show examples
white colour.
Moreover
, I paid extra delivery charges because I need
this
formal dress urgently. There is a party in my office
due to
my promotion on 31st of August.
In addition
, there is a dress code as well. I would request you make a replacement as soon as possible. Yours faithfully, Harpreet Kaur.
Submitted by harpreet291kaur on

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coherence cohesion
Consider revising the sentence structure for clarity and flow. For example, 'I am not totally satisfied with your service and I would request you to put a great intention on it' could be clearer as 'I am not fully satisfied with my purchase and would appreciate your prompt attention to this matter.'
task achievement
While your letter contains all the necessary details, try to further elaborate on the urgency of the situation in a more compelling way. This will help to fully achieve the task response criterion.
greeting and closing
The greeting and closing of the letter are appropriate and courteous.
single idea per paragraph
Each paragraph contains a single idea, making the letter well-organized.
suitable writing tone
The tone of the letter is polite and formal, which is suitable for this type of correspondence.

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Topic Vocabulary:
  • purchase details
  • order number
  • type of clothing
  • amount paid
  • specific issues
  • wrong size
  • poor quality
  • damage
  • urgency
  • replacement
  • upcoming event
  • personal necessity
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