You bought a TV a week ago but when you got home you discovered it didn't work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: -introduce yourself; -explain the problem; -and state what action you would like from the company.

Dear Sir or Madam, I am writing
this
letter to complain to you about a TV which I bought from your company. My name is Jagroop Kaur and am living near
to
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apply
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the Old
town
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Town
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, in Canada.
Last
Monday, I visited your store and booked the LG brand, model number 12345 , which I got next day by one of
yours
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your
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delivery boy. I paid $2000 during
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the purchased
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purchased
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purchase
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and $100 extra for
a
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apply
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delivery charges. My whole family
was
Wrong verb form
has been
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watching
a
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apply
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TV since we
got
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got it
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. It was working 2 weeks ago smoothly but when my son started to connect it with his
labtop
Correct your spelling
laptop
, it went to blur
photo
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photos
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and
screen
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the screen
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started to produce wired sounds.
Therefore
, I called
to
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apply
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customer service right away ,
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but unforunately
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unforunately
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unfortunately
I did not
get
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apply
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hear
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heard
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back from them
last
2 days.
Nonetheless
, It came with
one-year
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a one-year
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warranty card so, could you please send
your
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apply
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one of
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the technician
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technician
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technicians
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to resolve
this
issue.
Moreover
, my room no. is 123 . I will highly
appricate
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appreciate
your kind support. If you need any
addtional
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additional
information please feel free to
contact
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contact me
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. I am looking forward to your
postive
Correct your spelling
positive
prompt action on it. yours faithfully,
jodh
Correct your spelling
josh
jody
Jodi
Submitted by mandeep10022 on

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task achievement
Your letter addresses all parts of the task. However, more specific details about the problem could enhance clarity.
coherence cohesion
The letter is mostly well-structured; however, it can benefit from clearer paragraphing to delineate each point.
task achievement
Ensure correct use of past tenses to describe previous events. For instance, 'since we got' should be 'since we got it'.
coherence cohesion
Pay attention to minor spelling and grammatical errors, such as 'labtop' instead of 'laptop' and 'wired sounds' instead of 'weird sounds'.
coherence cohesion
You have a clear greeting and closing in your letter.
task achievement
The tone of the letter is polite and respectful, which is appropriate for the situation.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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Topic Vocabulary:
  • purchase
  • malfunction
  • customer service
  • report
  • issue
  • resolve
  • rectify
  • defective
  • replacement
  • refund
  • repair
  • assistance
  • urgent
  • unsatisfactory
  • account
  • details
  • response
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