You ordered a new chequebook from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the chequebook, how much longer you will have to wait, and ask the manager what action he/she will take about this matter.
Dear Sir/Madam,
I hope
this
letter finds you well. I am writing this
letter to express my dissatisfaction with your bank
services.
To begin
with, the problem started when two week
ago I requested Change to a plural noun
weeks
bank
for Correct article usage
the bank
new
Correct article usage
a new
chequebook
which urgently
required for my business transactions by visiting Add a missing verb
was urgently
local
branch Correct article usage
the local
of
my area. I fulfilled all the requirements, which Change preposition
in
are need
to get Change the verb form
are needed
new
Correct article usage
a new
chequebook
so that it will not causes
any delay.
Change the verb form
cause
According to
the bank
staff, I can get this
order within 1 week after my application submission. However
, it is
almost two weeks still I Wrong verb form
has been
did
not Verb problem
have
receive
any parcel from Wrong verb form
received
bank
. Meanwhile, I promised my creditors, that they Add an article
the bank
a bank
will
get their payment cheques as soon as possible. In order to handle all my business parties, I need exact information about my Wrong verb form
would
chequebook
delivery date.
Apart from that, I want you to handle my matter personally because you have
more experienced than your staff. Verb problem
are
Beside
that please provide me Replace the word
Besides
tracking
number of my Correct article usage
the tracking
chequebook
if it was delivered from bank
.
I would appreciate Add an article
the bank
a bank
if
the problem would Correct pronoun usage
it if
resolve
soon. Thank you for your understanding and consideration towards Wrong verb form
be resolved
this
matter.
Looking forward to hear
from you.
Yours faithfully,
Arsh deep Change the verb form
hearing
kaur
Change the capitalization
Kaur
Submitted by arshkaurbrar on
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coherence
Some sentences are not very clear and can be rewritten for better clarity. For instance, 'the problem started when two week ago I requested bank for new chequebook' could be written as 'The problem began two weeks ago when I requested a new chequebook from the bank.'
coherence
Ensure that you proofread your letter to correct grammatical errors. For example, 'I requested bank for new chequebook' should be 'I requested a new chequebook from the bank.'
task response
Make sure to mention all the relevant details clearly, such as the exact date when you ordered the chequebook.
suitability
Although the tone is generally suitable, it can be made more polite. For instance, 'I want you to handle my matter personally' can be made more polite by saying 'I would appreciate it if you could handle this matter personally.'
task achievement
The letter covers all the required points such as when and how the chequebook was ordered, the delay experienced, and what actions are expected from the manager.
coherence and cohesion
The greeting and closing of the letter are appropriate and courteous.
Structure your letter
A letter needs to be written using a proper format, including the following:
- A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
- The main body (consisting of paragraphs for each part of the letter)
- A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)
When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.
All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.