You ordered a new cheque book from your bank two weeks ago, but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.

Dear Sir, I am writing
this
letter to inform you that recently, I
recieved
Correct your spelling
received
such
a bad service from your reputed bank. Actually, my
cheque book
Correct your spelling
chequebook
show examples
was finished and I need a new
cheque book
Correct your spelling
chequebook
show examples
urgently. I want to visit your bank for my new
cheque book
Correct your spelling
chequebook
show examples
but I highly
needed
Wrong verb form
need
show examples
it so my friend
suggest
Wrong verb form
suggested
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me
Correct pronoun usage
I
show examples
to
Fix the infinitive
apply
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apply
it
Change preposition
for it
show examples
online from your official website. I first checked that it was not a fake site but it was not. When I applied, it
show
Wrong verb form
showed
show examples
me
processing
Correct article usage
a processing
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time of one week and I
find
Wrong verb form
found
show examples
it good. But after one week, I checked my post office and there was nothing.
Moreover
, I already waited for two weeks and now it is not good for your reputed bank to
gave
Wrong verb form
give
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customer
Fix the agreement mistake
customers
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such
ridiculous service.
Besides
this
, I request you to please take action towards it because I think your employees are not taking applications
serious
Change the word
seriously
show examples
of the customers. Resultantly, It will affect your reputation and your customer service. I look forward to hearing from you. Yours faithfully, Simranjeet
Kauur
Correct your spelling
Kaur
Submitted by yuvrajsinghsaggu200703 on

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coherence cohesion
Try to create smoother transitions between paragraphs to improve logical flow.
task achievement
Ensure all parts of the task are answered fully and with clear details to enhance task achievement.
coherence cohesion
Dear Sir and Yours faithfully are properly used, contributing to a polite tone.
coherence cohesion
Each paragraph focuses on a single aspect of the problem, providing clear structure.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

You are not ready for IELTS Speaking, if you

  • Can’t speak smoothly without pauses.
  • Use simple words and lack vocabulary.
  • Feel nervous and anxious when speaking.
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