IELTS Writing Correction Service
Writing Samples
Band 6

You have had your computer repaired by your local computer supplier. You were extremely impressed with the service. Write a letter to the manager of the shop. Describe what happened when you call the shop. Praised the staff who helped you and ask the manager to thank those concerned.

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Dear Sir, Happy Friday! I am writing
this
Linking Words
 letter to express my satisfaction about the service which I received recently from your employees of the company.
Actually
Add a comma
Actually,
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from
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for
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Linking Words
last
Correct article usage
the last
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 few days, I
was
Wrong verb form
have been
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 suffering from
the
Correct article usage
a
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computer
Use synonyms
 problem and unable to submit my projects on time. But by receiving service from your company, I was able to submit it on time. I remember, a week ago, I was doing work on my project and I had to make a presentation as well. Suddenly my
computer
Use synonyms
 screen got blank and I was scared for
few
Correct article usage
a few
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 minutes because I saved my tasks on it. And one of my friends recommended
me
Correct pronoun usage
apply
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about
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apply
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your company
then
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 I contacted them immediately. To my surprise, Your employees understood my problem carefully and collected my
computer
Use synonyms
 on the same day by getting
address
Correct article usage
the address
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 details over the phone and promised me to back it
to
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up
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 the very next day. I got my
computer
Use synonyms
 now and it worked very well. Your employees did a great job seriously and I really appreciate and
thanked
Wrong verb form
thank
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 them
about
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for
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 the work they did. I am really thankful to you
to take
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for taking
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 my matter so
serious
Change the word
seriously
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 and provide me
a
Add the preposition
with a
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prompt solution
on
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to
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 it. Thank you once again for providing me
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such
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with such
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 a great service! Yours Faithfully, Sam.

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task achievement
Consider providing more specific examples of what impressed you about the service to make the letter even more compelling.
coherence cohesion
Try to blend the praise for the staff into the narrative of your experience for a smoother read.
task achievement
You have fully addressed the task by describing what happened when you called the shop, praising the staff, and asking the manager to thank them.
coherence cohesion
The letter is structured well and maintains a clear purpose throughout.
task achievement
The tone of the letter is appropriate and courteous, which suits the nature of the task.
Topic Vocabulary:
  • express my gratitude
  • extremely impressed
  • customer service
  • initial contact
  • efficient
  • responsive
  • professionalism
  • went above and beyond
  • satisfactory repair
  • commend
  • acknowledge
  • convey my thanks
  • outstanding service
  • appreciation
  • high standard
  • recommend
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