You have had your computer repaired by your local computer supplier. You were extremely impressed with the service. Write a letter to the manager of the shop. Describe what happened when you call the shop. Praised the staff who helped you and ask the manager to thank those concerned.

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Dear Sir, I hope
this
Linking Words
letter finds you well. I am writing
this
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letter to express my satisfaction with the service availed at your store
last
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week. I am a Master's in Business Administration student and I have
ZX
Correct article usage
a ZX
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250 HP laptop.
Last
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Saturday, I was preparing a survey report, which I had to submit
before
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to
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my tutor by Monday on my laptop. All of
sudden
Correct article usage
a sudden
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my device's screen
turn
Wrong verb form
turned
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black. I tried to solve the issue on my own, but unfortunately, I failed to solve the issue. I was very
tensed
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tense
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,
then
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, I got your reference
by
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from
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one of my friends. After visiting
at
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apply
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the store, I met Mr. Rajesh one of your employees. He tried his best to rectify the defect and worked patiently for two hours. At
last
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, he succeeded and was able to start the device. I would like to express my gratitude
to
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for
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his dedication and
hardwork
Correct your spelling
hard work
for his job. Later, I was able to finish my
course work
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coursework
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on time and submit it.
Therefore
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, I would like to thank you and your staff for their valuable efforts to get work done timely. I will
definately
Correct your spelling
definitely
consider taking your services in future
also
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. I am looking forward to hearing from you as well. Yours faithfully, Jatinder.
Submitted by mrsdns on

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coherence cohesion
Ensure more clear separation between the paragraphs to maintain a single idea per paragraph.
task achievement
Consider adding more details about the initial impact of the issue and how Mr. Rajesh's help specifically resolved it.
task achievement
The letter follows an appropriate formal tone throughout.
coherence cohesion
The letter starts with a clear introduction and appropriately thanks the manager at the end.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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Topic Vocabulary:
  • express my gratitude
  • extremely impressed
  • customer service
  • initial contact
  • efficient
  • responsive
  • professionalism
  • went above and beyond
  • satisfactory repair
  • commend
  • acknowledge
  • convey my thanks
  • outstanding service
  • appreciation
  • high standard
  • recommend
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