You and your friends ate a meal at a restaurant to celebrate a special occasion, and you were extremely dissatisfied with the experience. Write a letter to the restaurant manager. In your letter: · Explain the reason for the celebration · Give details of your visit to the restaurant · Say what you would like the restaurant to do Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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Dear Sir or Madam, I hope
this
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message finds you well. I am writing to express my dissatisfaction with a recent experience at your restaurant during a special occasion. My friends and I chose your establishment to celebrate my birthday, and we had high expectations based on the positive reviews we had heard. Unfortunately, our visit on 1st December fell short of those expectations. Despite having made a reservation, we waited over 30 minutes to be seated. Once we were
finally
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at our table, the service was slow, and it took an unusually long time for our orders to be taken. When our meals arrived, several dishes were not cooked to the expected quality, and one of my friends received the wrong order altogether. Given the special nature of our celebration, I would like to request a formal response regarding our experience.
Additionally
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, I believe a gesture,
such
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as a partial refund or a complimentary meal, would be appropriate to rectify our disappointment. Thank you for your attention to
this
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matter. I look forward to your prompt response. Sincerely, Trang Dao
Submitted by minhtrang.dao on

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task achievement
Ensure all parts of the question prompt are addressed with sufficient detail. Your explanation was well structured, but a little more detail about why it was particularly disappointing for you (possibly referencing prior good experiences or specific expectations) might enhance the completeness.
coherence cohesion
Your letter is logically structured and easy to follow. However, ensure that each paragraph focuses on a single overarching idea to maintain clarity and coherence.
coherence cohesion
The greeting and closing are appropriately formal and suitably polite for the context, which enhances the overall tone.
task achievement
The writing tone is polite and formal, fitting the context of writing to a restaurant manager about a complaint.
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