WRITING TASK 1 You should spend about 20 minutes on this task. You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter describe the problem with the equipment explain what happened when you phoned the shop say what you would like the manager to do. Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear sir or Madam,

Dear Sir or Madam, I am a resident of Soedirman Road and I recently bought a

blender

Use synonyms

at your

store

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but the shredder is not working.

In addition

Linking Words

, the

blender

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has no usage instructions. I have contacted

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store

Add an article

the store

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to ask for a solution to

this

Linking Words

problem. I was instructed by the

store

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staff to check again in order that the

store

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clerk is capable of providing a solution by

the

Correct article usage

apply

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phone. I have checked items in

Use synonyms

blender

Correct article usage

the blender

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but

this

Linking Words

shredder is not working properly. The clerk had informed them that the goods would be collected by the employee next week.

However

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, I have to desire a

blander

Correct your spelling

blender

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to prepare

the

Change preposition

for the

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wedding tomorrow. I hope the manager is able to solve

this

Linking Words

issue and replace the

blender

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for

tomorrow

Change noun form

tomorrow's

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event and the shop will take responsibility and respond quickly to return the replacement item for the damaged item. I look forward to hearing from you. Yours faithfully,