You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you. Write a letter to the train company. In your letter • describe the problem you had with the tickets • say why you were unhappy with the staff • suggest what action the train company should take

Dear Sir/Madam My name is Shweta Bhat, I recently booked a

train

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ticket from Jammu to Mumbai, 3 tier A/C, seat number 23C, and as per the website I was not required to carry a printout of the ticket just to show the barcode when I

board

Wrong verb form

boarded

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the

train

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, but when I was about to board the

train

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the TC stopped me and ask for a print out of the ticket, and when I try to explain that

i

Change the capitalization

I

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do not have a printout and presented the barcode, he told me that I was not allowed to ride a

train

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with the printout, he would not listen to or help me in any way possible, so it is with great regret that I inform you that your staff was not helpful or aware of the basic situation, and I urge you to look into it or

least

Change preposition

at least

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prepare some

countermeasure

Fix the agreement mistake

countermeasures

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. Sincerely, Shweta Bhat.