You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply. Write a letter to the manager. In your letter explain the situation complain about the bad service ask for immediate delivery of your order or your money back

✨ Do you want to improve your IELTS writing?

Dear Sir/Madam, I hope

this

Linking Words

letter finds you well. I bought a Mobile phone from your website three weeks ago, Still, I have not received my product yet. The order number is GHDN369. The delivery was expected within two days of the Order being placed

Hence

Linking Words

, It has been three weeks now. I

also

Linking Words

tried reaching out to your shipping department two weeks ago But, Have not received any response yet.

However

Linking Words

, Ordering from your website was not very satisfactory, as I had a very wonderful experience buying online from other online retailers. Still, I was wondering if you could arrange an immediate delivery or a full refund of my money. I will be looking forward to hearing from you soon. Best regards, Gurlal

gurlaldhotherSat Feb 01 2025

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coherence and cohesion

Consider breaking the text into smaller paragraphs for better readability. Each paragraph should represent a single idea or aspect of your letter.

task response

Add a brief opening sentence about your order experience before moving into problems encountered. This will help structure your letter more clearly.

suitable writing tone

The tone of the letter is polite and respectful, which is great for a complaint letter.

complete response

You clearly stated the problem and your expectations, making it easy for the manager to understand your request.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

4
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

6 paragraphs

124 words

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You work in an international company. You need to take some time off work. Write a letter to your employer. In your letter:  explain why you need this time off  give details of when you want this time off  say who can do your work when you are away

Some people think that modern communication technology is having a negative effect on social relationships. To what extent do you agree or disagree?

Some people say that the best way to improve public health is by increasing the number of sports facilities. Others, however, say that this would have little effect on public health and that other measures are required. Discuss both these views and give your own opinion.

some people believe that it is best to accept a bad situation, such as an unsatisfactory job or shortage of money. Others argue that it is better to try and improve such situations. Discuss both views and give your own opinion