You recently bought an electronic gadget from an online store, but it is not working properly. Write a letter to the customer service department. In your letter: Describe the problem with the product Explain what you have already done to fix it State what you would like the company to do

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Dear Sir/Madam, I am writing to raise a complaint regarding a pair of wireless headphones that I purchased from your website

last

Linking Words

week. My name is Krushang Patel, and I ordered the product on February 1st after carefully reviewing its specifications and customer feedback.

However

Linking Words

, after using it for a short period, it suddenly stopped working. To resolve the issue, I attempted to reboot the device and fully charged the battery, but the problem persisted. As the product is still under warranty, I would like to request a repair or a replacement.

However

Linking Words

, I am unsure about the timeframe required for resolving

this

Linking Words

issue. I would appreciate it if you could inform me about the estimated processing time. I kindly request you to look into

this

Linking Words

matter at your earliest convenience and provide me with a solution or a full refund. I would greatly appreciate your prompt attention to

this

Linking Words

matter. Yours faithfully, Krushang Patel

bhat.shweta17Sat Feb 08 2025

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task achievement

Consider adding a brief introduction about your satisfaction with the product before mentioning the issue to create a more balanced tone.

coherence and cohesion

Make sure to explicitly mention any attempts you made to contact customer service prior to this letter if applicable, to show your commitment to resolving the issue.

coherence and cohesion

The letter has a clear structure with distinct paragraphs, which makes it easy to follow.

task achievement

The writing tone is polite and formal, which is appropriate for a letter to customer service.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

firstly
secondly
thirdly
in additional
moreover
also
for example
for instance
therefore
however
although
even though
despite

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3
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

155 words

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You recently bought an electronic gadget from an online store, but it is not working properly. Write a letter to the customer service department. In your letter: Describe the problem with the product Explain what you have already done to fix it State what you would like the company to do

Use cohesive linking words accurately and appropriately

Some people believe that there will be a reduction in air travel in the future. Do you think that this trend is positive or negative?

Some people think that schools are no longer necessary because people can acquire information on the Internet. To what extent do you agree or disagree?

These days it is much easier for many people to travel to different countries for tourism than in the past. Do the advantages of this development outweigh the disadvantages? Give reasons for your answer and include any relevant examples from your own knowledge or experience.

It is important for people to take risks, in both their professional lives and personal lives. Do the advantages of taking these risks outweigh the disadvantages?