You ordered a new credit card from the bank about 14 days ago and still have not received it. You are not happy about this. Write a letter to the bank. In your letter say: Why you are writing to them. Ask why you have waited so long for the new card Ask the bank manager what he will do about this matter.

✨ Do you want to improve your IELTS writing?
Dear Sir or Madam, I am writing
this
Linking Words
letter to address your service delay for the new credit
card
Use synonyms
. A few weeks ago I ordered a new credit
card
Use synonyms
from your bank when I was making my purchase from your branch the terms and conditions indicated that maximum delivery time is about two weeks.
However
Linking Words
, It's more than 14 days still waiting.
Moreover
Linking Words
, I dialed your customer service to follow up on my package unfortunately no one received my calls. Next Month I have to travel to Calgary to purchase for my business purposes dates are getting closer every day. My old credit
card
Use synonyms
expired
last
Linking Words
week alternatively I have no other chance to move forward. I would appreciate it if you could able to replace my
card
Use synonyms
as soon as possible. Yours faithfully, Stany

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coherence and cohesion
Consider organizing your thoughts into distinct paragraphs for each main point, which will improve clarity and flow.
task achievement
Make sure to clarify why you are writing in the opening sentence and avoid redundant phrases to strengthen your task response.
coherence and cohesion
Ensure to use proper punctuation and spacing, as minor errors can detract from the overall impression of your letter.
task achievement
You clearly stated your concern and provided context, which is commendable.
task achievement
The urgency of your request is well communicated, showing the importance of the issue.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • credit card application
  • waiting period
  • inconvenience
  • processing delay
  • bank manager
  • status update
  • expedite the process
  • assurance
  • compensation
  • manufacturing delays
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