You have bought an item but when you got it home, you found it had some problems. You returned the item and spoke to the company representative a week ago but the item has still not been repaired/fixed. Write a letter to the company manager. In your letter: Introduce yourself Explain the situation Say what action you would like the company to take.

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Dear Mr Bromley, I hope you are doing great,

Change the capitalization

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am inform

Change the verb form

am informing

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you that I bought

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item from your company when I

received

Correct pronoun usage

received it

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,it was broken and I returned to the shop but still not respond.

Firstly

Linking Words

basically

Add a comma

basically,

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I am a housewife and I am a

rugular

Correct your spelling

regular

customer of your page,buy everything from your website so I satisfied from your corporation mostly

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buy a

beauti

Correct your spelling

beauty

cream which I use daily at night on my face and hand.Its result is so good.

Secondly

Linking Words

,I mentioned before I bought a product from your store and I received after a week when I opened it ,it was broken,all cream wasted that was in the box.Meanwhile,

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angry

Add a missing verb

was angry

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to see

this

Linking Words

but I

desided

Correct your spelling

decided

to return

before

Change preposition

apply

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two weeks but

further

Linking Words

no response.

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was very disappointed by

this

Linking Words

problem.

Furthermore

Linking Words

,your company should accept their fault and

also

Linking Words

accept my request,being a regular person of your products they should return my new piece. I am thankful for your time and consideration. Yours sincerely, Rabia

rizbia123Mon Feb 17 2025

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task achievement

Ensure to provide a clear introduction that states the purpose of your letter.

coherence and cohesion

Make sure each paragraph focuses on a single idea and flows logically to the next.

coherence and cohesion

Review grammar and punctuation errors, such as spacing after punctuation marks and capitalization.

positive

The letter has a polite tone and maintains a respectful approach.

positive

You provided personal context that helps to establish your relationship with the company.

6
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
13
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 5.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

166 words

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