You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. – I am on vacation • Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card stateme

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Dear Bank Manager, I hope you are doing well. I am writing

this

Linking Words

to express my dissatisfaction with your bank's customer service. My full name is Pooja Patel and I have been a valuable account holder in your bank for the

last

Linking Words

two years. Recently, I received my credit card statement mentioning all my transactions throughout the

last

Linking Words

month.

While

Linking Words

I have used my credit card to book my flight tickets and accommodation, I am sure I have not made any purchases which are stated in the statement.

Last

Linking Words

month, I was on vacation in Bali and I can ensure that if you would check my transaction history, you

would

Wrong verb form

will

show examples

be able to locate that my significant purchases were done in Bali only. I would appreciate

Correct pronoun usage

it if

show examples

you could provide your immediate attention on

this

Linking Words

matter and investigate

this

Linking Words

case

further

Linking Words

Moreover

Linking Words

, since I have given sufficient proof demonstrating that I have not made those potential transactions, I would like to formally request a refund of my credits for the items that I have not purchased.

Additionally

Linking Words

, I have attached my flight ticket, booking confirmation, and identity document for your reference and as proof. Thank you for your time and understanding. I look forward to hearing from you soon. Yours sincerely, Pooja Patel

patel.poojag10Sat Feb 22 2025

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coherence and cohesion

Consider clearly stating your main concern right at the beginning of the letter after your introduction. This could enhance clarity about the purpose of your correspondence.

coherence and cohesion

Ensure that each paragraph has a single clear idea. While most of your paragraphs are focused, the response about the proof could be more tightly linked to the main request.

task achievement

Although the tone is generally suitable, ensure that phrases like 'provide your immediate attention on this matter' are softened slightly to maintain a more polite tone, perhaps by rephrasing it to 'I would appreciate your attention to this matter.'

coherence and cohesion

Overall, the letter is well-structured and follows a logical flow, making it easy to read and understand.

task achievement

Your use of polite language and formal closing is commendable, it adds to the professionalism of your letter.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

firstly
secondly
thirdly
in additional
moreover
also
for example
for instance
therefore
however
although
even though
despite

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6
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
2
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 7.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

213 words

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Use cohesive linking words accurately and appropriately

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Many believe that living in a city offers greater benefits compared to life in the countryside. To what extent do you agree or disagree?

Some people think that public health is the responsibility of the government while others think that people should be responsible for their own health. Discuss both sides and give your opinion.

Some people think that the computers will be more intelligent than humans. Others are worried about the negative consequences of them. Discuss both views and give your opinion.