you have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -> give details of the purchase -> Describe the problem -> Explain why you need a replacement urgently You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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Dear Sir/Madam, I am writing

this

Linking Words

letter to complain about the clothes that I bought online from your shop website. The quality of the products disappointed me. I ordered two formal pants sizes 30-28, one shirt and one t-shirt in the medium

size

Use synonyms

last

Linking Words

week. My order number was 21002 under the name of Farmanpreet. It was worth $100.I got the delivery on time but there were some issues that dissatisfy me. The main problem with the clothes was the

size

Use synonyms

and the

color

Change the spelling

colour

show examples

. The

size

Use synonyms

pants

Correct article usage

the pants

show examples

was too small for me as I got 28-28

size

Use synonyms

instead

Linking Words

of 30-28. Apart from that, the

colour

Use synonyms

was unsimilar from the picture shown as

Change the capitalization

show examples

ordered black

colour

Use synonyms

for the pants but it was charcoal in

colour

Use synonyms

and the

t- shirt

Add a hyphen

t-shirt

show examples

was dark blue in

colour

Use synonyms

but it was shown as royal blue in the picture. I bought these for my meeting with abroad clients and I have a flight

this

Linking Words

Sunday. Could it be replaced urgently please as I need them before Sunday? I expect prompt action from your side. Looking forward to hearing from you. Yours faithfully, H

harman27kaurrThu Feb 27 2025

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task response

Make sure to elaborate more on the quality of the products and how they did not meet your expectations. This would strengthen your complaint.

coherence cohesion

Ensure each paragraph stays focused on a single idea and transitions smoothly to the next. For instance, detail the issues in one paragraph and then express urgency in another.

suitable writing tone

The letter is polite and maintains a formal tone throughout, which is appropriate for the context.

complete response

The request for urgent replacement is clearly stated, conveying a sense of urgency effectively.

3
Linking words
meeting the goal of 7 or more
2
Word repetition
meeting the goal of 3 or fewer
4
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

189 words

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Topic Vocabulary:

purchase
order number
size
color
problem
incorrect sizing
damage
description
urgently
replacement
occasion
wedding
function
event
satisfactory

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