Dear Sir or Madam,
I am writing to express my dissatisfaction with the service received by your store staff despite having a continuous communication with the sales representative.
Firstly
, I visited your store to purchase a microwave probably 3 weeks ago. Unfortunately, it was out of stock at that time and one of your employees said that an online order could be made and informed me that it would be delivered to my home within a week. Linking Words
Thus
I agreed to it.
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Secondly
, after one and half weeks, I called at customer service number to enquire about it and the contact person was unable to track the order under my email, it was a very overwhelming situation for me. Immediately, I phoned your shop and the receptionist assured me that she would look into Linking Words
this
matter and get back to me.
At Linking Words
last
, I would really appreciate, it if you could take prompt action to come up with a resolution. In case home delivery is not possible, Linking Words
then
I can drive down to the shop for the pick up of my order. Linking Words
Otherwise
, Please grant me a full refund as I have not received the product since I bought it.
Looking forward to hearing back at your earliest convenience with a pragmatic solution.
Yours faithfully,
MehakLinking Words
mehakpreet1618