You stayed in a hotel and was not satisfied with service. Write a letter to manager. why you chose this hotel • what problems did you face • tell the manager what to do For task1

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Dear Sir or Madam, I am writing
this
Linking Words
letter to express I had regarding an unpleasant experience when 3 days ago I visited your hotel. I
had
Wrong verb form
have
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already submitted a complaint, but
unfortunately
Add a comma
unfortunately,
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I have not received any response. I am Marten, a frequent visitor to your hotel with my friends
or
Correct word choice
and
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my family. Usually, your service is very good and staff members were fastly worked.
Moreover
Linking Words
, they are very polite and hard-working. But a few days ago, I made use of
service
Correct article usage
the service
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but I was not satisfied with it.
Firstly
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of all the receptionist spoke rudely
with
Change preposition
to
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me and did not answer all my questions several times.
Furthermore
Linking Words
, he gave us the wrong room key and we went down to the reception. At that time we were very tired.
Also
Linking Words
, there was a strange smell in the room, did not work air conditioner
and
Correct word choice
or
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remote control of
TV
Add an article
the TV
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.
Moreover
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, the room was very untidy, the towels and pillows were not clean. I would like to request that to resolve the problem. I would appreciate it if you could organize your workers and take care of the cleanliness of the rooms. I look forward to receiving a full refund. Yours faithfully, Marten.

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coherence and cohesion
Ensure that each paragraph focuses on a single main idea to improve clarity. For example, consider separating the description of your experiences with the receptionist and your issues with the room into distinct paragraphs.
task response
Try to begin your letter with a brief introduction stating the purpose clearly. This sets the stage for your concerns effectively.
task response
When making requests or suggestions, it may be more polite to use softer language, such as 'I would appreciate it if you could...' instead of 'I would like to request that to resolve the problem'. This helps maintain a respectful tone.
task achievement
The letter includes clear details about your experiences, which provides a strong background for your complaint.
task achievement
The tone is generally polite and you express your concerns effectively, maintaining a formal style appropriate for a complaint letter.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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