You are a member of an organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory. Write a letter to the manager of the restaurant. In your letter explain why you are writing describe what went wrong with the meal and service suggest what the manager should do to ensure that you and your group return to the restaurant You do NOT need to write any addresses

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Dear Sir or Madam, I am writing to express my dissatisfaction with the food and service that your hotel provided me
last
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week. I have been a regular customer of your hotel, so I organised a birthday party for my son there. I invited all my family members, including my relatives, because you gave us the best services. I was extremely happy with the decoration of the hall, and everyone appreciated it. The first thing I would like to draw your attention to is that the staff members were not fully trained. They were not organised.
Also
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, the employees did not greet anyone as they were not happy with our visit. The rest of the things were good, but the food was cold. Unfortunately, I cannot visit it again for any event. I would be grateful if you could give me a full refund, and I would request that you fix it
for
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in
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the future. To resolve the problem, I would appreciate it if you could train your staff. I am looking forward to hearing from you. Yours sincerely, Manjinder Kaur

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task achievement
Consider adding more details about specific issues with the food, as this would strengthen your points.
coherence and cohesion
Ensure that each paragraph has a clear focus; for example, the third paragraph could be more explicit in separating the suggested actions from the refund request.
task achievement
The letter maintains a polite tone throughout, which is appropriate for a complaint letter.
coherence and cohesion
The structure of the letter is mostly clear, with distinct sections for the issue and suggestions for improvement.
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