“A complaint about receiving the wrong model of headphones and a faulty item from an online store.” Now you can write your complaint letter based on this topic and send it to me — I’ll check and correct it for you. Ready when you are!

Dear Sir or Madam I hope
this
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letter will find you well.I am writing
this
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letter in order to complain about with the
problem
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the wrong model of headphones and a
faulth
Correct your spelling
faulty
fault
item from an online store since
last
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week.
Firstly
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, my work
as
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is
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a
Correct article usage
apply
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hard or I am nervous, First of all, I am afraid to say that I have that I have a number of complaints relating to the
faulthy
Correct your spelling
faulty
faculty
headphones I received from your online store, what is the more another thing that, I am very upset about is that item was not only the wrong model, but it was
also
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broken.
As
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In
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conequence
Correct your spelling
consequence
, I faced significant inconvenience and wasted time which has
coused
Correct your spelling
caused
frustration.
Secondly
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, I would
really
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be really
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greatful
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grateful
if you could
slove
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solve
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the
problem
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constructively by Furthmore, I would
appreciat
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appreciate
your
efford
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effort
if you could
make
Verb problem
apply
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solve the
problem
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.
To sum up
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, I hope you
would
Wrong verb form
will
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take into consideration my
comlaints
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complaints
,
otherwise
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. I would need to get
on
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an
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apology for the
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inconvenience
inconvience
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inconvenience
above I look forward to your reply and a resolution to my
problem
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. Yours faithfully Jonas Svevo

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Coherence and Cohesion
Be careful with sentence structure and avoid unnecessary repetition. For example, try not to say 'I have that I have'.
Task Achievement
Check your spelling for words like 'faulty' and 'consequence' to ensure clarity in your writing.
Task Achievement
Make sure to use a more formal tone throughout the letter, especially when expressing your complaints.
Task Achievement
You clearly stated your main complaint and the issues you faced.
Coherence and Cohesion
The letter has a clear intention and structure, making it easy to understand your concerns.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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