You recently bought an expensive electronic product from a store, and found that the product does not work properly. Write a letter to the store manager. In your letter, Complain about the problem Propose action for the store to take Request confirmation that this is agreed

Dear Sir/Madam, I am writing

this

Linking Words

letter to express my disappointment with the Dyson hair curler which I bought one month ago. On my 23rd birthday, my father gave me

surprise

Add an article

a surprise

show examples

that he

will

Wrong verb form

would

show examples

buy me a Dyson hair curler and dryer. I was over the moon when I heard

this

Linking Words

news because I really wanted to buy these products

from

Change preposition

for

show examples

long

Change the article

a long

show examples

time. And

this

Linking Words

came true on my birthday, we bought a whole set from your Company.

Last

Linking Words

week,

while

Linking Words

I was using

curler

Add an article

a curler

the curler

show examples

, it automatically stopped for 5 minutes and I got tensed. After

few

Correct article usage

a few

show examples

minutes, it turned on and

this

Linking Words

thing happened twice

Change preposition

show examples

Correct article usage

the

show examples

same day. On Sunday, I was so stressed

when

Correct word choice

that

show examples

it couldn't even turned on for 30 minutes. I told my father about

this

Linking Words

problem he tried to find

the

Correct article usage

show examples

solution but was unable to tackle the issue.

This

Linking Words

product is newly purchased and I don't know why it's not working properly. I would like to replace

this

Linking Words

product as it was mentioned on the documents that I have three years of warranty and

granty

Correct your spelling

warranty

. Hope I will get

replacement

Add an article

a replacement

show examples

soon

Rephrase

sooner

show examples

than possible. I look forward to your prompt reply. Yours Faithfully, Saijbir.

kaursaijbir

May 14, 2025

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coherence and cohesion

Ensure each paragraph focuses on a single clear idea. The issue with the product and your request for a replacement could be clearly separated into two paragraphs.

task achievement

Make sure to use a more formal tone throughout. For instance, phrases like 'I got tensed' could be replaced with 'I was quite anxious'.

task achievement

The letter has a clear purpose and expresses your feelings about the product well, particularly regarding your disappointment and the anticipation for a solution.

coherence and cohesion

You've included a personal touch by mentioning your birthday, which makes the letter more engaging.

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3
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
13
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

200 words

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Topic Vocabulary:

complain
electronic product
defective
customer service
warranty policy
replacement
refund
inconvenience
impact
confirmation
resolution
store manager
agreement
satisfaction
feedback
product malfunction

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You recently bought an expensive electronic product from a store, and found that the product does not work properly. Write a letter to the store manager. In your letter, Complain about the problem Propose action for the store to take Request confirmation that this is agreed

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