IELTS Writing Correction Service
Writing Samples
Band 4.5

You have bought an item but when you got it home, you found it had some problems. You returned the item and spoke to the company representative a week ago but the item has still not been repaired/fixed. Write a letter to the company manager. In your letter: Introduce yourself Explain the situation Say what action you would like the company to take.

Dear sir, I am writing
this
Linking Words
 letter to draw
you
Correct pronoun usage
your
show examples
 attention to an issue that
i
Change the capitalization
I
show examples
 came across after
i
Change the capitalization
I
show examples
 bought an
itn
Correct your spelling
item
 from your establishment.My name is
cilexy
Change the capitalization
Cilexy
show examples
 and
i
Change the capitalization
I
show examples
 am living 3km far from your
company
Use synonyms
. I
purshased
Correct your spelling
purchased
 a refrigerator from your shop two weeks ago .
Initialy
Correct your spelling
Initially
,the sales representative was friendly at that moment and forced me to purchase a particular refrigerator. Once I reached home, the refrigerator was not
being functioned
Wrong verb form
functioning
show examples
 properly and started to produce some weird noises. I informed the
company
Use synonyms
 representative regarding the issue and returned the item
in
Change preposition
at
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 my own
expenses
Fix the agreement mistake
expense
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.
However
Linking Words
,
i
Change the capitalization
I
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 haven't
recieved
Correct your spelling
received
 any updates regarding it even after continued calls. I hope you understand the relevance of the situation and expect proper action will be taken
agianst
Correct your spelling
against
 the staff in your
company
Use synonyms
.
Moreover
Linking Words
,
i
Change the capitalization
I
show examples
 need a refund including the travel expense that
i
Change the capitalization
I
show examples
 spent to return the item to your
company
Use synonyms
. Yours Sincerely Cilexy

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language
Ensure correct spelling and grammar throughout the letter. For example, 'itn' should be 'item', and 'purshased' should be 'purchased'.
structure
Make sure to clearly outline each point in separate paragraphs to enhance readability and organization.
tone
Maintain a courteous tone throughout the letter, especially in your requests and when addressing issues with the staff.
content
The letter includes an introduction and identifies the issue, which are important elements for a letter of complaint.
content
You clearly state the desired outcome of a refund, which reflects a good understanding of what actions you wish the company to take.
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