You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter: explain why you are writing express concern about the missing card ask them what they intend to do You do NOT need to write your own address. Begin your letter as: Dear Sir or Madam,

Dear Manager, I am writing in response to a recent letter
i
Capitalize word
I
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recived
Correct your spelling
received
from your bank regarding the delivery
on
Change preposition
of
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my new bank
card
Use synonyms
.
According to
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your
letter
Add a comma
letter,
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the
card
Use synonyms
should have been missing from my wallet.
This
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situation is
quite
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quite a
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concern
Wrong verb form
concerning
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to me
,
Remove the comma
apply
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because
i
Change the capitalization
I
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am worried
about
Change preposition
that
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my
card
Use synonyms
has been lost or even stolen during the mailing
proces
Correct your spelling
process
. If it
fall
Change the verb form
falls
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to
Change preposition
on
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another
Correct determiner usage
the
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hand
Correct word choice
other hand
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, there is a big problem if they have access to my account and will
be
Unnecessary verb
apply
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make my balance
loss
Replace the word
lose
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, and when it
happend
Correct your spelling
happened
happens
to me,
i
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I
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hove
Correct your spelling
have
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you
tou
Correct your spelling
to
block my bank account to save my balance. I would appreciate it if you could handle
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this problems
Change the determiner
this problem
these problems
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and let me know what steps you will
be
Unnecessary verb
apply
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take. Please help me to get
a new information
Remove the article
new information
a piece of new information
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about
this
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situation. I would
also
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like to know how long it will take to
recive
Correct your spelling
receive
a replacement
card
Use synonyms
. I look forward
tou
Correct your spelling
to
your response. Alex.

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task achievement
Make sure to check the spelling and grammar in your letter. For example, 'i' should be 'I' and 'should have been missing' should be 'should have been included'.
coherence and cohesion
Try to group your ideas logically. Each paragraph should have one main idea. Consider separating your feelings about the missing card and the actions you want from the bank into different paragraphs.
task achievement
You clearly state the problem, which helps the reader understand your concern.
task achievement
You express urgency, which shows that the issue is important to you.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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