You have been experiencing problems with your internet service, such as slow speed or frequent disconnections. Write a letter to the internet service provider to complain about the issue. In your letter: - describe the problems you are facing with the internet service, - explain how these problems are affecting your daily activities, - request immediate action to fix the issue or offer compensation.

Dear Sir , I am writing
this
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letter to express my deep grievance about the internet service which was provided and installed by your company
last
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year at my home . The speed of the internet is very slow and making
interruption
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interruptions
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when we try to connect a new device .
Moreover
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, in the contract it was promised to have 100GB for a month
however
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, I got 50GB for the
last
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month which is not sufficient for me . I am working from home in a customer care department for
an
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a
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multi-national company . Recently, I took
day
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the day
a day
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off from my work because I was not able to provide sufficient support to the consumers via e-mail. Other than that , watching Netflix , IP
tv
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TV
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and operative you tube for
the
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apply
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entertainment
purpose
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purposes
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become hard for me.
I
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apply
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I want you to send a technician to solve the issue because despite all the complaints no action has been taken
since
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for
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so long . I request you to look into
this
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matter . I am looking forward to hearing from you. Yours faithfully, Harvi

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coherence and cohesion
Make sure to organize your letter clearly with distinct paragraphs for each point you want to make.
task achievement
Use a more formal tone in your letter, especially when making a request or expressing dissatisfaction.
coherence and cohesion
Check for simple grammar errors and sentence structure to improve clarity.
task achievement
You clearly described the problems you are facing.
task achievement
You explained how the issues are impacting your daily life, which is important for the complaint.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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