You recently visited a department store. One member of staff at the store was very helpful to you, and you want to tell the store manager about this. Write a letter to the store manager. In your letter say which part of the store you visited describe how this member of staff was helpful to you say what you would like the manager to do

Dear Sir, I am writing
this
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letter to express my satisfaction regarding your crew member and services. Actually, I wanted to buy a new Apple phone, and your assistant helped me a lot with excellent guidance. My friend suggested your electronic department store which is located in Toronto city, it is not only a big store but
also
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has a variety of electronic gadgets.
Moreover
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, one of your team members assisted me regarding my cell phone
as well as
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he told me how to operate it and how I could make an iCloud ID there to save my all important data. Apart from that, the staff were so polite to me and they have many qualities
such
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as communication and cooperation skills.
Besides
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this
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, your team member offered me a 10% discount because of Victory Day, He described every single feature of the mobile phone in detail which is a gold key for me.
In addition
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, I intend to suggest that it would be good if you give a special treat to your staff member, he will be happy or you give him a card. I am really grateful for his kindness and help, it was a nice experience. Your faithful , Dalbir Kaur

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greeting and closing
Add a specific greeting like 'Dear Manager,' at the start and a closing like 'Sincerely,' before your name.
single idea per paragraph
Make sure each paragraph clearly focuses on one main idea. For example, separate the part about the store and the staff member's help into different paragraphs.
logical structure
Try to use simple and clear sentences to make your points stand out better. Avoid long sentences where possible.
strong expression
You expressed your gratitude clearly and showed a good understanding of the experience you had.
specific details
You provided specific details about how the staff member helped you, which makes your letter more persuasive.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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